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CAREERBUILDER APPLY

Full-Time

HGS is seeking an Avaya Controller for our Peoria, IL call center . As our Telecommunications Engineer focusing on Avaya you will convert call routing/reporting/CTI/after call survey from legacy systems (Nortel, Rolm, Periphonics) to Avaya Red (CM 6.3). W...

HGS

5515 W Route 150
Peoria, IL

CAREERBUILDER APPLY

Full-Time

Process inbound customer calls and inquiries around Climate’s product; deliver timely and accurate information and document all communication thru Climate SalesForce system. Build strong relationships with customers and Climate personnel by establishing a...

HGS

St. Louis, MO

CAREERBUILDER APPLY

Full-Time

Answer and handle telephone calls described in the call programs, to identify, process, and resolve inquiries Research, document, and attempt to resolve all inquiries during the call Identifies and resolves problems in a timely fashion following establish...

HGS

El Paso, TX

CAREERBUILDER APPLY

Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic p...

HGS

St. Louis, MO

CAREERBUILDER APPLY
2w
2 weeks ago

Full-Time

1) Supports client satisfaction and retention through problem resolution and proper management of client requests and internal priorities. Acts as primary client liaison by effectively managing and administering client requests. Monitors both quantitative...

HGS

Peoria, IL

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CAREERBUILDER APPLY

Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic p...

HGS

El Paso, TX

CAREERBUILDER APPLY

Full-Time

Responsible for handling inbound and outbound calls with potential customers to identify needs and sell available Client health insurance solutions. Research, document, and attempt to resolve all inquiries during the call. Provide quotes, answer questions...

HGS

Atlanta, GA

CAREERBUILDER APPLY

Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic p...

HGS

St. Louis, MO

CAREERBUILDER APPLY
2w
2 weeks ago

Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic p...

HGS

Atlanta, GA

CAREERBUILDER APPLY

Full-Time

Identifies complex problems, assesses needs, and/or sells products to consumers and businesses. Diffuses anger, shows empathy, troubleshoots problems, probes, and engages in active listening. Occasionally contacts other departments, clients or outside age...

HGS

Peoria, IL

CAREERBUILDER APPLY
4w
4 weeks ago

Full-Time

1.) Monitor the performance of assigned workgroups and take actions when goals are in jeopardy of not being met. 2.) Identify and implement effective staff management strategies. This may include: Analyzing historical data and make recommendations to adju...

HGS

El Paso, TX

CAREERBUILDER APPLY

Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic p...

HGS

St. Louis, MO

CAREERBUILDER APPLY

Full-Time

Identifies complex problems, assesses needs, and/or sells products to consumers and businesses. Diffuses anger, shows empathy, troubleshoots problems, probes, and engages in active listening. Occasionally contacts other departments, clients or outside age...

HGS

Peoria, IL

CAREERBUILDER APPLY
4w
4 weeks ago

Full-Time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic p...

HGS

Peoria, IL

CAREERBUILDER APPLY

Full-Time

Identifies complex or technical problems, assesses needs, or sells products. Diffuses anger, shows empathy, troubleshoots, probes, and engages in active listening. Occasionally contacts other departments, clients or outside agencies supplying or seeking i...

HGS

Peoria, IL

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CAREERBUILDER APPLY

Full-Time

1. Act as the front line consultant providing support for customers 2. Answer or record for follow up the technical and sales inquiries of customers 3. Generate leads by acquiring pertinent contact information of customers 4. Successfully use support tool...

HGS

Peoria, IL

CAREERBUILDER APPLY

Full-Time

Provide call center staff direction and support on HR issues within legal constraints. Support includes consulting, coaching, and guiding staff in areas such as corrective action, worker’s compensation, and employment-related issues. Research state specif...

HGS

El Paso, TX

CAREERBUILDER APPLY

Full-Time

Process claims as per the guidelines. Keep abreast with the process of claims processing in the healthcare industry. Have a good understanding of the performance SLA’s and meet the SLA’s. Understand all binding laws and regulations related to the project....

HGS

El Paso, TX

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