Skip to Content
Loading...
  Loading...
Employer Quick Look

Monro Muffler/Brake

(Public)  
Retail
Overview

Monro is a strong, growing
company. Founded in 1957 in Rochester, New York, we now have over 1000 company-owned
locations operating as Monro Muffler/Brake stores, Mr. Tire® Auto Service Centers,
The Tire Choice, Ken Towery’s Tire and Autocare, TreadQuarters® Discount Tire
stores, Autotire Car Care Centers and Tire Warehouse. We service over three
million cars each year in the US in 25 eastern and mid-western states. Monro
offers customers a wide range of repair services, such as exhaust, brake,
suspension, alignment, ride control, tire, battery, electrical, air
conditioning and scheduled maintenance services.

When you join Monro, you join
an industry leader with a great track record as the largest, most profitable
independently-owned under-car repair specialists in the country. Named one of
the Top 200 Small Companies in America by Forbes magazine three years in a row,
Monro is financially strong with resources to grow, while many competitors
struggle. Our growth is creating promotion opportunities at all levels in our
company. 

Culture

We set high standards in all areas, including the people we hire. We seek dedicated, motivated people who want to perform at a high level, and be paid based on their performance. Monro provides exciting opportunities for people who want to excel.

Career Growth:   we promote from within whenever possible. Our growth is creating new Store Management, Market Manager, Zone Manager and corporate jobs.

Technical Training & Support:   We provide technical training for store employees through videos, vendor clinics, a technical hotline and a training team. We reimburse employees for ASE certification.

Teamwork:  The most important members of our team serve our store customers. The rest of us support them. When we work as a team, we get better results and have more fun!

Monro is an Equal Opportunity Employer.

Benefits

Monro provides a full range of employee benefits, including:  medical, dental, and vision insurance, temporary and long-term disability insurance, company paid life and AD&D insurance, 401(k) with company match, tool insurance, paid vacation and holidays, employee parts and labor discounts, employee stock purchase plan, ASE certification reimbursement program, tool purchase program, Employee Assistance Program, uniforms, direct deposit, recreational and services discounts.

Our pay plans let store employees share in the success they create. Every store employee has a guaranteed base rate that they cannot fall below. Employees can earn more through personal performance and/or store performance. Every year, our top performing store managers are awarded Monro Muffler/Brake, Inc. stock options. 

About US

Why Monro?

Do you enjoy working on cars and trucks? Do you pride yourself in a job well done? If so, then a career with Monro Muffler/Brake, one of the nation’s leading automotive service chains, may be right for you.

At Monro, it is our mission to provide our customers with superior maintenance and repair services, quality replacement parts, and name brand tires, at affordable prices. We pride ourselves in being trustworthy and convenient, because we value a lifetime customer more than a one-time sale.

To do that, we need great people like you. People who pride themselves in ensuring that customers are sold only what they need and things are done right the first time—guaranteed.

And, we show our appreciation for this dedication. Not only do we offer competitive pay, but all of our compensation plans include a performance component to reward our people for their drive and commitment to excellence.

Monro Muffler/Brake is one of the fastest-growing, most profitable companies in the industry.  We are a publicly traded company and a top performer on the NASDAQ both in our results and our return to our investors.  Our company has tripled in size in the last 10 years, acquiring over 30 tire and auto service groups - and we’re poised for additional expansion. This growth means there are exciting opportunities for our people as well. That’s why a job with us is more than just a job – it’s a career.

Vision

Our vision is to be the dominant auto service provider in the markets we serve. We commit everyday to provide customers with superior value via a quality job at a fair price, with superior convenience and customer service. We strive to be a rewarding place for dedicated, motivated employees to work, and to provide superior returns to shareholders. We also live by a set of values that guide our actions and are based on TRUST and build TRUST:  T otal Customer Satisfaction; R espect, Recognize and Reward; U nparalleled Quality and Integrity; S uperior Value; T eamwork Total Customer Satisfaction.  We follow Motorist Assurance Program (MAP) guidelines to promote customer trust. Monro insists on good inspections, written estimates, work authorization, returning old parts at the customer’s choice, and a warranty. Our store employees are asked to recommend only what the customer needs, nothing more. Respect, Recognize, Reward: we believe in sharing the success our team creates with the people who make it happen. That’s why we offer spiffs, contests and bonus programs, and every year our top performing store managers are awarded Monro Muffler/Brake, Inc., stock options.

Our Product

Monro offers customers a wide range of under-hood and under-car general repair services.  We use brand name parts our technicians and customers appreciate, like Monroe, Walker, Moog, Wagner, Valvoline, Champion, Exide, Bridgestone, Goodyear, Yokohama, Michelin and Pirelli. We invest in the equipment our technicians need to do the job right the first time. To give customers confidence in having Monro do needed work, we provide a Best Price Guarantee:  We match valid competitor prices before they buy, and match legitimate competitor prices for 30-days after they buy.  We also provide a competitive warranty, and Monro offers a credit card and financing specials.

Contact

Monro Muffler/Brake
200 Holleder Parkway
Rochester, NY 14615
Phone: 800-876-6676
Fax: 585-784-3239
www.monro.com