Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 9000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.
In today’s global economy the search for new markets and ways to optimize customer experience is imperative. Business process outsourcing has emerged as a strategic way of keeping your business immune from the cost pressures and time demand of non-core business functions while focusing on these priorities.
Our global network of contact centers is a cost effective and strategic way to outsource your key customer management requirements to a partner with experience in supporting Fortune 100 companies. We are proud of our client’s engagements. We simply think differently about the way we service our client’s customers. We deliver reliable, consistent and predictable results. Period.