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West

(Public)  
Telecommunications, Other Great Industries
HQ: Omaha, NE   |  
Overview

To many of the top companies in nearly every industry, West provides the technology and customized services to connect with their customers, workforce, partners and vendors. We help our clients communicate clearly, confidently, persuasively in a market place that spans the globe and yet is as personal as a conversation between two people.


West processes billions of minutes in voice-related transactions every year.  Our employees are located throughout the United States, Mexico and Jamaica. And while our own client base is expansive, our focus is singular.  We specialize in the creation of solutions that cover every aspect of voice communication - uniquely applied to each industry, each market and each customer.

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Jobs at West Corporation Talent Network

Services Provided

We deliver exceptional results to our clients through the following services:


Associate-based Customer Support
- West’s associate solutions provide unrivaled, specialized customer care, sales and technical support for some of the nation’s top brands.

Business-to-Business Inside Sales Solutions - Our B2B sales solutions enable companies to drive incremental sales, increase market share and strengthen relationships with their customers. We hire professionals to sell for, manage the accounts of, or care for the customers of major Fortune 500 brands. That means professional jobs, in a professional environment with professional opportunities.

Direct Response Solutions
- Our integrated direct response solutions drive greater sales from every customer interaction, enhance the lifetime value of customer relationships and provide our clients with the experience they need to develop successful marketing campaigns.

Receivables Management Solutions
- West helps businesses and institutions maximize return, reduce delinquency risk, maintain customer relationships and ensure a proactive approach to compliance at every stage of the recovery cycle.

Cost Containment Solutions - As a leading provider of healthcare cost containment solutions, our expertise, client partnerships and effective solutions allow for increased dollars identified and returned, member/patient satisfaction, claim’s accuracy and accelerated cash flow.


EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans