The uniform & linen supply business is about more than delivering products. It's about delivering on promises, which is exactly what Dempsey has done since 1959.
All In the Family Dempsey Linen Supply was founded in 1959 by Patrick and Richard Dempsey. It was a logical outgrowth of their father's towel and coverall supply business which was established thirty-six years earlier.
Customer Satisfaction Fuels Growth In 2009, Dempsey Uniform & Linen Supply was named one of the Best Places to Work in Pennsylvania. Such employee satisfaction has lead to customer satisfaction, which has lead to rapid growth for Dempsey. Since it's founding, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier, servicing seven states in the Mid-Atlantic. In 1998, Dempsey was listed as one of the "Top 40 Fastest Growing Business" in Northeastern Pennsylvania. In 2006, Dempsey opened a state-of-the-art processing facility to both business and industry aclaim. As a family business, Dempsey is dedicated to exceptional customer service. In independent market research, customers describe Dempsey as "easy to do business with" and "responsive".
Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. We were the first in our market with handheld computers and we are still the only company to use Radio Frequency Identification (RFID) chips for inventory tracking.
Dempsey has -- and will continue to -- leverage technologies that control our customers' cost and enhance their service experience.
Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Dempsey is also a member of the CSC Network, the nation's largest alliance of independent launders. Through the CSC Network, Dempsey gains unsurpassed buying power and benchmarking metrics.
Environment / Government
- In 2009, Dempsey was named Green Business of the Year by the Northeast Pennsylvania Business Journal.
- Dempsey is a founding member of Laundry ESP(r) (Laundry Environmental Stewardship Program)
- Dempsey has been recognized for its leadership in energy and water conservation.
- Dempsey meets or exceeds all local environmental regulations.
- Dempsey recycles textile goods.
- On a per uniform basis (1 shirt & 1 pant), commercial laundering uses 64% less water and 73% less energy than home washing. (Energy Answers Corporation, Albany, NY)
Continuity for Keeping Promises
Today, founders Patrick and Richard have welcomed a third generation into the business. This generation shares the same commitment to keeping promises and providing excellent service. Together we work hand in hand with a team of dedicated associates. It all makes for a really promising future.