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CAREERBUILDER APPLY

Full-Time

Job Summary You will be supporting customers via Chat and working with them to find answers to questions or problems they are having with their handheld devices. You have an ability to communicate clearly through chat correspondence. This position require...

Pittsford, NY

CAREERBUILDER APPLY

Full-Time

SR. CUSTOMER SERVICE REPRESENTATIVE – MMS Reporting to a Team Leader, the Senior Customer Service Representative 'Sr. CSR' responds to inbound calls and email requests from dealerships, regions, clients and other external contacts regarding product delive...

Farmington Hills, MI

CAREERBUILDER APPLY

Full-Time

Customer Service Representative Reporting to a Team Leader or Team Manager, the Customer Service Representative “CSR” responds to inbound calls, email and white mail communications received from dealerships, regions, clients and other external contacts re...

Farmington Hills, MI

CAREERBUILDER APPLY

Full-Time

TITLE: Customer Support Representative Job Type: Full Time Location : Rochester, NY At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold and d...

Pittsford, NY

CAREERBUILDER APPLY

Full-Time

JOB SUMMARY: Concentrix delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 33 different languages and work to...

Pittsford, NY

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CAREERBUILDER APPLY

Full-Time

Re-Forecast interval and daily transaction volumes (inbound, outbound, and casework), handle times and other production metrics by group and report on actual vs. forecasted volumes, service level, occupancy, Average Speed to Answer as well as other contac...

Warren, MI

CAREERBUILDER APPLY

Full-Time

Customer Service Representative Reporting to a Team Leader or Team Manager, the Customer Service Representative “CSR” responds to inbound calls, email and white mail communications received from dealerships, regions, clients and other external contacts re...

Farmington Hills, MI

CAREERBUILDER APPLY

Full-Time

Job Description TITLE: Team Lead Job Type: Full Time Location : Farmington Hills . At Concentrix we are fanatical about our staffand clients. We are tenacious in our pursuit of excellence and of high qualityservice. We’re not afraid of being bold and di...

Farmington Hills, MI

CAREERBUILDER APPLY

Full-Time

Summary: We are looking for a talented and competitive Inside Sales Representative that thrives in a business-to-business sales environment. The successful candidate will play a fundamental role in achieving our ambitious revenue growth objectives. You mu...

South Jordan, UT

CAREERBUILDER APPLY
2w
2 weeks ago

Full-Time

The Inbound Team Lead excels at promoting and developing Agent soft skills through coaching individuals and handling escalated situations. The Inbound Team Lead manages a team of front line employees with a primary focus on providing effective coaching an...

Southfield, MI

CAREERBUILDER APPLY
1w
1 week ago

Full-Time

Manager, Workforce Management This is a workforce role, chiefly responsible for managing all workforce and reporting activities required to support a large multi-program contact centre. Provides leadership and supervision to direct reports; ensuring consi...

Farmington Hills, MI

CAREERBUILDER APPLY

Full-Time

TITLE : Advisor I : Customer Service, CRM Job Type : Full Time Location : Daleville, IN At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold a...

Daleville, IN

CAREERBUILDER APPLY

Full-Time

Do you have a passion for a career in customer support? Concentrix is now hiring for an Afterhours Customer Support Rep! Position Hours - Thursday/Friday 9:00AM-6:30PM, Saturday/Sunday 8:00AM-8:00P The Level 1 Customer Support Rep is the initial post sale...

Cockeysville, MD

CAREERBUILDER APPLY
2w
2 weeks ago

Full-Time

Responsibilities: Ensures operations delivery of client requirements as per contractual agreement Directs and monitors adequate staffing levels to meet quality and budget standards Assists in defining and establishing ongoing performance measures for cent...

Daleville, IN

CAREERBUILDER APPLY

Full-Time

The Operations Manager position leads the operations one or more Call Center programs for the same client, or multiple client programs, within a Concentrix BPO Operations Center. This position directs the activities of 3 – 9 Team Managers. Responsible for...

Illinois City, IL

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CAREERBUILDER APPLY
1w
1 week ago

Full-Time

The position will conduct automotive warranty claim reviews and audits including reviewing technical content and adherence to policies and procedures. 1. Process both small and large scale warranty claim audits 2. Review claims for excess payment includin...

Irvine, CA

CAREERBUILDER APPLY

Full-Time

OnStar Command Center Analyst Specific Responsibilities Location: Renaissance Center, Downtown Detroit. Monitoring intra-day reporting, distribution, and data entry of call center metrics. Real-Time monitoring of call center activity Generation, storage,...

Warren, MI

CAREERBUILDER APPLY

Full-Time

TITLE : Premium Quality Inspector - TFT Coordinator Job Type : Full Time Location : National Port, CA At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid o...

Irvine, CA

CAREERBUILDER APPLY

Full-Time

Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcome...

Cockeysville, MD

CAREERBUILDER APPLY

Full-Time

The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer...

Milwaukee, WI

CAREERBUILDER APPLY

Full-Time

TITLE: Claims Processing Representative Job Type: (Full-time) Location : Daleville At Concentrix we arefanatical about our staff and clients. We are tenacious in our pursuit of excellenceand of high quality service. We’re notafraid of being bold and di...

Daleville, IN

CAREERBUILDER APPLY
6d
6 days ago

Full-Time

Do you have a passion for providing stellar customer service in a fast paced environment? Are you a high energy person who would enjoy helping businesses grow by assisting with their vehicle rental needs? Concentrix has partnered with a worldwide leading...

Pittsford, NY

CAREERBUILDER APPLY

Full-Time

TITLE : Product Support Advisor Job Type : Full Time Location : 1601 W. Fountainhead Pkwy., Tempe, AZ 85282 At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not af...

Tempe, AZ

CAREERBUILDER APPLY
2w
2 weeks ago

Full-Time

The QA/QC Auditor is responsible for listening to every call for each “Qualified Lead” submitted by HPE Agents to ensure proper BANT qualifications. HPE Auditor must ensure the lead has all the proper qualifications to pass the lead on to our client to st...

Pittsford, NY

CAREERBUILDER APPLY

Full-Time

SPECIFIC RESPONSIBILITIES Help automobile technicians and dealer representatives in skill areas (Engine, Electrical, Transmission, Diesel, Body & Chassis, Audio & Telematics) Diagnose problem using systematic listening and probing approach Determine conta...

Auburn Hills, MI

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