Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save this job right now.

Report this Job

Trust and Site Security Team.

Email Send Failed!

Customer Service Representative

TPI Staffing, Inc. • Irving, TX

Posted 21 days ago

Job Snapshot

Full-Time
Experience - At least 2 year(s)
Degree - High School
$15.00 /Hour
Other Great Industries
Admin - Clerical, Customer Service

Job Description

Customer Service/Order Entry Clerk - Irving, TX 75063

The customer service representative is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products. The customer service representative will be responsible for processing order, data entry and organization of orders. This is a NEW temp-to-hire opening paying $15/hr.

Responsibilities:

  • Answer phones and respond to customers’ requests/complaints
  • Receive and file purchase orders in appropriate binder
  • Verify accuracy of job orders vs. purchase orders
  • Initiate Extra Purchase Orders
  • Prepare order forms entering into system: contact number, builder name, job address, laminate material color, and plan number
  • Revise schedule and schedule jobs according to work specifications, established priorities, and availability of workers
  • Turn orders to Data Entry Clerk for entry finalization
  • Provide technical advice to customers
  • Resolve field conflicts
  • Order materials


Job Requirements

Requirements:

  • High school diploma or GED, or equivalent years of experience
  • Two years of related experience with commercial customer service, non-residential.
  • Knowledge of procedures and methods, including telephone communications and office systems
  • Ability to use word processing, spreadsheet, and database software
  • Ability to establish priorities, and work independently
  • Familiarity with a computer ERP system


If interested and qualified, please apply NOW!
Job ID: CM-CS
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.