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Customer Service Representative

TPI Staffing, Inc. • Irving, TX

Posted 21 days ago

Job Snapshot

Experience - At least 2 year(s)
Degree - High School
$15.00 /Hour
Other Great Industries
Admin - Clerical, Customer Service

Job Description

Customer Service/Order Entry Clerk - Irving, TX 75063

The customer service representative is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products. The customer service representative will be responsible for processing order, data entry and organization of orders. This is a NEW temp-to-hire opening paying $15/hr.


  • Answer phones and respond to customers’ requests/complaints
  • Receive and file purchase orders in appropriate binder
  • Verify accuracy of job orders vs. purchase orders
  • Initiate Extra Purchase Orders
  • Prepare order forms entering into system: contact number, builder name, job address, laminate material color, and plan number
  • Revise schedule and schedule jobs according to work specifications, established priorities, and availability of workers
  • Turn orders to Data Entry Clerk for entry finalization
  • Provide technical advice to customers
  • Resolve field conflicts
  • Order materials

Job Requirements


  • High school diploma or GED, or equivalent years of experience
  • Two years of related experience with commercial customer service, non-residential.
  • Knowledge of procedures and methods, including telephone communications and office systems
  • Ability to use word processing, spreadsheet, and database software
  • Ability to establish priorities, and work independently
  • Familiarity with a computer ERP system

If interested and qualified, please apply NOW!
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