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  • Wichita, KS

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CONTACT CENTER SALES MANAGER

Wichita, KS

Posted 23 days ago

Job Snapshot

Full-Time
Experience - At least 5 year(s)
Degree - Graduate Degree
$120,000.00 - $135,000.00 /Year
Base + Bonus
Other Great Industries
Other

Job Description


CONTACT CENTER SALES MANAGER

  • Responsible for coordinating and managing all task specific activities within the Inside Sales Group 
  • Scheduling, allocating work loads, training, counseling, establishing goals and benchmarks, monitoring progress versus established goals
  • Overseeing development of inside sales scripts, techniques, tools and processes
  • Training, coaching, and motivation inside sales representatives
  • Evaluating inside sales representatives performance vs. goals via call monitoring, reporting and coaching
  • Recommend changes to current inside sales techniques or procedures based on team performance and new selling techniques


Job Requirements

  • 5+ YEARS OF INSIDE SALES CONCEPTS, PRACTICES AND PROCEDURES 
  • 3+ YEARS MANAGEMENT EXPERIENCE
  • Bachelor's Degree Required
  • Strong inside sales background 
  • Demonstrated problem solving and negotiation skills
  • Must be a creative thinker to overcome customer rejections
  • Strong people management skills

 

For consideration please email a Word document resume to: [Click Here to Email Your Resumé]

Please refer to job code CBW5024 CONTACT CENTER SALES MANAGER in the subject line


To view all open positions visit our Job Board at: TSGStaff.com


Job ID: CBW5024
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