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Company Contact Info

  • Hauppauge, NY 11788

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Help Desk Engineer

Flexible Business Systems • Hauppauge, NY

Posted 12 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
Computer Software, Computer Hardware
Information Technology
57

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Job Description

Flexible Systems is the Leading Full-Service Technology Company on Long Island. We are dedicated in providing a hassle-free technology experience to our clients. Flexible Systems is seeking  Engineers to join our growing Team in Hauppauge, NY.  

Main Responsibilities include: Provide client support and technical issue resolution via e-mail, phone and other electronic medium. 



Job Requirements

Qualification Details:

Minimum Technical Qualifications:

  • PC Windows, Software and Networking Environments
  • Setup, Configuration, and Diagnostics of both wired and wireless networks
  • System Administration
  • Desktop Email Client Setup and Configuration
  • Remote Access (VPN, Remote Desktop Connection, Terminal Server)
  • Various Software Installations
  • Data Backup/Recovery
  • Computer Hardware Diagnostics/Installation/Replacement
  • Virtual removal of Malware and Viruses

 Minimum Qualifications:

  • Experience with Microsoft Office:  Word, Excel, Access, Power Point
  • Strong communication skills, both spoken and written
  • Able to work independently and efficiently to meet deadlines
  • Able to promptly answer support related email, phone calls and other electronic communications
  • Self-motivated, detail-oriented and organized
  • Experience with hardware and software issues
  • Preferably 3 years of relevant IT experience
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