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- Hauppauge, NY 11788
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Help Desk Engineer
Flexible Business Systems • Hauppauge, NY
Posted 12 days ago
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Flexible Systems is the Leading Full-Service Technology Company on Long Island. We are dedicated in providing a hassle-free technology experience to our clients. Flexible Systems is seeking Engineers to join our growing Team in Hauppauge, NY.
Main Responsibilities include: Provide client support and technical issue resolution via e-mail, phone and other electronic medium.
Minimum Technical Qualifications:
- PC Windows, Software and Networking Environments
- Setup, Configuration, and Diagnostics of both wired and wireless networks
- System Administration
- Desktop Email Client Setup and Configuration
- Remote Access (VPN, Remote Desktop Connection, Terminal Server)
- Various Software Installations
- Data Backup/Recovery
- Computer Hardware Diagnostics/Installation/Replacement
- Virtual removal of Malware and Viruses
- Experience with Microsoft Office: Word, Excel, Access, Power Point
- Strong communication skills, both spoken and written
- Able to work independently and efficiently to meet deadlines
- Able to promptly answer support related email, phone calls and other electronic communications
- Self-motivated, detail-oriented and organized
- Experience with hardware and software issues
- Preferably 3 years of relevant IT experience