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Database Data Entry Clerk

The Staffing Resource Group, Inc • Overland Park, KS

Posted 25 days ago

Job Snapshot

Contractor
Travel - None
Experience - 2 to 5 years
Degree - High School
$13.00 /Hour
Pharmaceutical
Admin - Clerical, General Business, Health Care
55

Applicants

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Job Description

Database Data Entry Clerk: 
 
SRG Life Sciences offers the industry flexible staffing solutions with a national presence.  We provide contract, contract-to-hire, direct hire and executive search services in the clinical, manufacturing, medical and scientific fields.  Through our innovative approach and proprietary database of over one million professionals, SRG Life Sciences offers ready access to the talents that drive today's rapid paced and competitive landscape. Additionally, SRG Life Sciences has a proven track record of placing cross-functional roles such as Information Technology, Accounting and Finance, Engineering, Professional and Government Services for our Life Sciences clients.
 
Care Customer Representative I, Client Service Representatives and Customer Service Specialist 
 
  • Title: Database Data Entry Clerk
  •  Location: Overland Park, KS
  •  Industry:  Pharmaceutical
  •  Shift:  8:00am - 4:30pm 
  • Salary:  $13.hr. (Benefit Options Available)
  • Education: HS / Associate’s Degree
  • Employment Type: Contract (Long Term)

Candidates must have Database Entry Experience (Not 10-Key)
 
Scope of Work:
The purpose of the Data Entry Clerk is to enter and process prescription service information into the Patient Services and Support database. In addition to their regular duties, they will also be expected to assist with other ad-hoc projects and cross train within the call center environment.

*Enter and process new and existing patient orders and services into database
*Obtain further information for incomplete documents
*Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physicians offices, pharmacies, and other external entities to ensure patient's needs are met. Education required: High
*Experience working with databases (CRM preferable) or a tracking system.
*Computer literacy and good keyboarding skills
*Strong ability to multi-task and strong time management skills
*Ability to function in a high-volume, fast-paced environment
*Ability to manage relationships with patients and other contacts to ensure that all actions and follow-throughs are completed
*Maintain a professional demeanor by demonstrating our values in all communications and interactions with patients, caregivers, health care professionals, teammates, and others
*Dependable and strong work ethic
*Ability to accept and implement feedback and coaching Specific type of experience preferred:
*Experience working in a health care/pharmaceutical industry environment
*Understanding of challenges associated with patients medical condition
*At least 2 years experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting.


Job Requirements

Education:
HS / Associate / Bachelor Degree

Must haves:
  • At least 2-5 years’ experience working  in  high-pressure and time-sensitive situations
  •  Demonstrates exceptional attention to detail 
  • - Demonstrates engagement in work tasks fully 
  • - Avoids common distractions 
  • - DE experience (this is not 10-key) 
  • - Very detailed analysis required 
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