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Company Contact Info

  • 6100 Fairview Road
    Charlotte, NC 28210
  • Trey Johnson
  • Phone: 704.644.7000

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Franchise Administration Administrator

TalentBridge • Charlotte, NC

Posted 25 days ago

Job Snapshot

Experience - 1 to 5 years
Degree - Graduate Degree
$50,000.00 - $60,000.00 /Year
Automotive - Motor Vehicles - Parts


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Job Description

Essential Duties/Responsibilities: 

  • Auditing and maintaining the accuracy of the franchise administered system, co-managed with the Franchise Administrator (Sr. Analyst).
  • Perform routine system data validations in support of audit requests for the organization
  • Validating and auditing internal checklist functions, ensuring all steps and processes are being followed and completed during the lifespan of Franchisee.
  • Reporting on Franchisee activities as needed by business through the franchise administered systems
  • Reporting on Franchisee activities and working with internal depts. to determine reporting needs and establishing reports in the franchise administered systems
  • Monitoring, maintaining and auditing reports created by the business
  • Setup and maintenance of Promissory Note and Payment Plans through franchise administered systems.
  • Maintain and utilize franchise administered systems to track contractual obligations and follow up to ensure timely performance and adherence to terms
  • Identify technical issues, provide first line of support and monitor overall system performance franchise administered systems
  • Coordinate cross-functional efforts in support of issue resolution of the franchise administered systems
  • Administer business processes to: (i) ensure consistent use of best practice terms and conditions; (ii) ensure proposed changes receive appropriate review and approval; (iii) encourage use of standard legal forms; (iv) standardize approval, execution and archiving processes; and (v) track and report all key deadlines
  • Professionally interact with all departments, brands and outside legal advisers

Job Requirements



Knowledge, Skills & Abilities:


  • Strong organizational, problem-solving and analytical skills
  • Some understanding of financials, financial reporting systems, and business performance metrics
  • Experience distilling complex data/analysis into crisp insights for management and internal departments
  • Proven ability to handle multiple projects, prioritize and meet deadlines in a fast paced environment
  • Meticulous attention to detail and quality of work product
  • Ability to uphold standards of complete discretion and confidentiality
  • Professional, personable, approachable and courteous demeanor
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Excellent judgment with the ability to make timely and sound decisions
  • Creative, flexible, enthusiastic and innovative team player
  • Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm
  • Familiarity with contract documents and terms, with an ability to identify and summarize material terms
  • Thorough understanding of the life cycle of contracts from development, evaluation, negotiation, to approval, tracking, close-out and day-to-day management
  • Excellent verbal and written communication skills
  • Extensive knowledge and experience with Microsoft Word, Outlook, PowerPoint, Excel, Internet Explorer and Adobe Acrobat
  • General understanding of franchise policies and procedures preferred.
Job ID: TJ
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