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  • 9100 Arboretum Parkway
    Richmond, VA 23236

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Web Communications Specialist

Metro Systems, Inc. • Richmond, VA

Posted 21 days ago

Job Snapshot

Experience - At least 3 year(s)
Degree - 4 Year Degree
Energy - Utilities - Gas - Electric
Information Technology


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Job Description

MSI is seeking a Web Communications Specialist.  This individual will be responsible for creating content for the website; suggesting changes to the web style guide, consider customer experience and usage as part of development and recommend changes and improvements to the website as needed.


  • Assist web contributors with maintaining website content using a Content Management System (CMS).
  • Serve as a resource with respect to writing, style, and content structure. Write, edit, proofread, review, and provide CMS support as required.
  • Perform tasks associated with content gathering and optimizing to make all forms of content web ready.
  • Work closely with designers to create photo galleries and videos embedded in web pages.
  • Support content audits to ensure content is structure and tagged properly for any relevant back end systems including the Content Management System (CMS) and Digital Marketing System.
  • Assist with requirements gathering for content or website enhancements (document and troubleshoot issues, make recommendations on how to resolve).
  • Verify that all content is approved through proper channels and systems prior to posting.
  • Educate and engage business stakeholders, project managers, and other internal colleagues for widespread understanding of how content strategy supports business objectives.

Job Requirements


  • Minimum of 3 to 5 years of experience in website copy development and editing.
  • Working knowledge of HTML layout and code
  • Knowledge and understanding of website content management.
  • Experience in online journalism, industry social media, or similar applications a plus. 
  • Exhibits enthusiasm, creativity and commitment
  • Ability to build relationships and work in a cross-functional team environment
  • Strong communication skills, both written (email and formal documents) and verbal (meetings and presentations)
  • Time management skills with ability to prioritize and shift work as needed 
  • Strong communication skills are a necessity as you will work closely with various departments to coordinate the creation, tagging, testing and publishing of website content.
  • Bachelor's degree required.
Job ID: 2529
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