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Company Contact Info

  • 2828 Carnegie Avenue
    Cleveland, OH 44115

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Restaurant Assistant Manager (Food / Retail / Store / Kitchen / Customer Service)

Franchise Operations Inc. dba Burger King • Cleveland, OH

Posted 19 days ago

Job Snapshot

Degree - High School
Food, Restaurant, Hospitality
Retail, Restaurant - Food Service, Management
Relocation - No


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Job Description

Restaurant Assistant Manager - East Cleveland

Exceptional seasoned Restaurant Assistant Managers needed! As a Restaurant Assistant Manager you’ll be an important member to our management team. You’ll tackle a whole host of restaurant responsibilities with the help of your team. And with enough time, training and experience, you’ll have the tools to take that next step towards making it big.

Great Benefits!

  • Bonus incentives  
  • Competitive pay  
  • Career Advancement opportunities  
  • Medical / Dental / Vision & Life Insurance 
  • Paid vacation
  • 401(k) Retirement Plan starts immediately upon hired
  • Scholarship opportunities
  • Employee meal discounts


This position operates under the direct management of the General Manager and helps lead the restaurant team

Responsibilities and Duties:

  • Directs efficient and accurate preparation and sale of products for prompt customer delivery within established speed of service guidelines
  • Motivates and directs team members and Shift Coordinators to exceed customer expectations with fast and friendly service in clean surroundings
  • Supervises and trains team members and Shift Coordinators on team stations, BKC products, processes and policies
  • Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
  • Assists RGM in enforcing compliance with government regulations, BKC Market Policy, employment law, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts
  • As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
  • Makes decisions or recommendations on the discipline and terminations of team members
  • Available to work evenings, weekends and holidays
  • Prompt and regular attendance for assigned shifts, meetings and training

Job Requirements

Restaurant Assistant Manager - East Cleveland


  • High School Diploma or GED required, some college preferred
  • 3 years’ experience working in the quick service restaurant industry as a Team Member or Assistant Manager
  • Completion of all BKC certification programs


  • Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
  • Demonstrates leadership skills
  • Demonstrates formal understanding of the quick service industry and the core customer
  • Recognizes and solves routine problems
  • Depends on others for instruction, guidance and direction
  • Develops knowledge and skills in basic tasks, practices and procedures within own area


  • Interprets the needs of the customer and directs self or others to meet them
  • Is aware of business issues; sets day-to-day direction for employees on a shift under the guidance of the General Manager
  • Works to resolve issues that may arise in the restaurants
  • Manages performance of team members through coaching and ongoing assignments
  • Learns team effectiveness skills; works with others to achieve team goals
  • Responds to customer needs; seeks guidance on issues outside own area

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