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  • Los Angeles, CA

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Customer Service

One Call Care Management • Los Angeles, CA

Posted 21 days ago

Job Snapshot

Full-Time
Degree - High School
$14.00 - $14.50 /Hour
Healthcare - Health Services, Insurance, Other Great Industries
Customer Service, Health Care, Other
1370

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Job Description

Title:                CUSTOMER SERVICE (Care Coordinator)

Location:         West Hills, CA 91304

Status:             Non-exempt, full-time, Monday-Friday, 9:00am-5:30pm

 

 

One Call Care Management, (www.onecallcm.com) the nationwide leader in MRI, CT and EMG excellence is seeking CUSTOMER SERVICE REPRESENTATIVES to join our office located in West Hills, CA 91304. We have earned a reputation for customer satisfaction, sustained growth and financial stability. We offer a full array of benefits such as medical, dental, vision, Life/AD&D, STD/LTD insurance, 401(k), paid time off (PTO), company paid holidays and a competitive salary.

ESSENTIAL FUNCTIONS:

  • Handle all incoming and outgoing telephone calls
  • Schedule MRI's, CT's and EMG's for patients at centers in Company network
  • Work at a steady pace and for long periods of time
  • Handle details with better than average accuracy
  • Organized and analytical
  • Team player

 

EDUCATION AND/OR EXPERIENCE:

  • Must have High School Diploma or G.E.D. equivalent
  • Must have one (1) solid year of phone / customer service experience
  • Computer literacy and experience with Microsoft Outlook is required
  • Type at least 25 wpm with 85% accuracy
  • Bilingual Spanish/English Preferred but not required

 

COMPENSATION:

  • $14.00 per hour
  • $14.50 per hour for bilingual Spanish/English speaking
  • Must be able to work full-time, Monday-Friday, 9:00am-5:30pm

 

Employment at One Call Care Management will be contingent upon your completion and our evaluation of a drug screen and criminal background check.

EOE

Job Requirements

Title:                CUSTOMER SERVICE (Care Coordinator)

Location:         West Hills, CA 91304

Status:             Non-exempt, full-time, Monday-Friday, 9:00am-5:30pm

 

 

One Call Care Management, (www.onecallcm.com) the nationwide leader in MRI, CT and EMG excellence is seeking CUSTOMER SERVICE REPRESENTATIVES to join our office located in West Hills, CA 91304. We have earned a reputation for customer satisfaction, sustained growth and financial stability. We offer a full array of benefits such as medical, dental, vision, Life/AD&D, STD/LTD insurance, 401(k), paid time off (PTO), company paid holidays and a competitive salary.

ESSENTIAL FUNCTIONS:

  • Handle all incoming and outgoing telephone calls
  • Schedule MRI's, CT's and EMG's for patients at centers in Company network
  • Work at a steady pace and for long periods of time
  • Handle details with better than average accuracy
  • Organized and analytical
  • Team player

 

EDUCATION AND/OR EXPERIENCE:

  • Must have High School Diploma or G.E.D. equivalent
  • Must have one (1) solid year of phone / customer service experience
  • Computer literacy and experience with Microsoft Outlook is required
  • Type at least 25 wpm with 85% accuracy
  • Bilingual Spanish/English Preferred but not required

 

COMPENSATION:

  • $14.00 per hour
  • $14.50 per hour for bilingual Spanish/English speaking
  • Must be able to work full-time, Monday-Friday, 9:00am-5:30pm

 

Employment at One Call Care Management will be contingent upon your completion and our evaluation of a drug screen and criminal background check.

EOE

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