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Mentor Coordinator (Non-profit)

HR Anew • Baltimore, MD

Posted 27 days ago

Job Snapshot

Experience - At least 3 year(s)
Degree - 4 Year Degree
Not for Profit - Charitable
Nonprofit - Social Services, Business Development, Customer Service
Relocation - No


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Job Description

Mentor Coordinator (F/T; Non-profit) Baltimore, MD

HR Anew is a full service human resources management consulting and professional services firm headquartered in Columbia, Maryland. Our work is grounded in innovation, thought leadership, and performance excellence as we work in collaboration with clients to recruit, develop professionally, and retain employees. To learn more about HR Anew visit our website at ( Equal Opportunity Employer (EOE).

We are in search of a qualified and experienced Mentor Coordinator for the full-time position with our client, U.S. Dream Academy. Details about the organization and position are listed below. To complete and submit your application for consideration, please visit the U.S. Dream Academy's job site listed below:

Organization Founded in 1998, U.S. Dream Academy’s vision is to break the cycle of intergenerational incarceration that affects society’s most vulnerable children and youth through an approach that emphasizes academic instruction and values-based character-building.  The organization targets 2nd through high school students, and seeks to intervene at critical points in their education before it is too late to provide the necessary support.   U.S. Dream Academy has served over 9,000 students to date in high risk neighborhoods to include high crime rates, high levels of poverty and little access to high quality academic support. The organization currently operates in seven (7) cities including: Washington, D.C.; Baltimore, MD; Philadelphia, PA; Houston, TX; Orlando, FL; Indianapolis, IN, and Salt Lake, UT. Due to the widespread demand for its program, U.S. Dream Academy is committed to expanding its reach to serve many more students than it currently serves and recognizes that it will need to build infrastructure and capacity in order to support this future growth. For more information, please visit:
Under the Direction of the Center Director, and with support from the National Volunteer Manager, the Mentor Coordinator is responsible for managing the mentoring program on the local level.  The Mentor Coordinator is responsible for the recruitment, training and retention of mentors and volunteers.  In conjunction with the Center Director, the Mentor Coordinator will network to establish strong community and school relationships and partnerships to identify resources that serve participants and their families. The Mentor Coordinator will develop and implement comprehensive recruitment strategies and outreach activities to educate the community about the US Dream Academy and the various opportunities to volunteer.      
To perform this job successfully, the Mentor Coordinator must be able to perform each essential duty with experience. The requirements listed below are representative of the knowledge, skills, abilities, and education required. 
Knowledge, Skills and Abilities

Ability to skillfully communicate in a public forum, with a diverse population, as well as effectively communicate with competence and passion about the mentor/volunteer program 
Excellent ability to write clearly and informatively, demonstrating accuracy and thoroughness  Understand issues surrounding incarceration and the impact on families 
Working knowledge of “best practices" in the field of Standards of Mentoring, mentoring programs, volunteer management and youth development 
Ability to be flexible and effectively manage competing demands, multiple tasks/projects, and meet deadlines on time and within budget 
Ability to skillfully create and present Power Point presentations using MS Office applications, database and spreadsheet software 
Proficient in internet navigation and social networking technology 
Proficient in data collection, data entry and documentation 
Duties and Responsibilities
Community Outreach
Actively participate in community networking organizations (i.e. NAACP, Rotary Club) to build the Dream Academy brand in the community
In conjunction with the Center Director, manage relationships with community partners including cultivating new partnerships, maintaining regular communication with partners, and coordinating partners for presentations at family outreach events and special student events 
Develop, manage and chair a Parent Advisory Council that will consist of mentors, volunteers, parents and school representatives
Implement advisory council suggestions and initiatives
Mentor Recruitment & Retention
Recruit and screen potential mentors according to Dream Academy policies and procedures, proactively contacting potential mentors guiding them through the commitment process 
Develop quarterly mentor recruitment strategies that include social networking technology, i.e. Facebook or Twitter, to ensure sufficient mentors to keep the center fully matched 
Work with National Volunteer Manager to develop strategic action plans to overcome local barriers to quality mentor programming 
Using industry “best practices" develop retention initiatives that ensure 75% mentor monthly attendance, completion of the one-year mentor commitment, and that encourage 33% mentor multi-year participation 
Network to build partnerships with churches, corporations, civic organizations, and colleges specifically for volunteer/mentor recruitment 
Provide 4-hour pre-match training and bi-monthly supplemental mentor training according to Dream Academy procedure and curriculum 

  Volunteer Management & Match Support 
Conduct appropriate screening, orientation and training that will utilize each volunteer effectively within the center, based on their area of interest; as well as skills and experience, to provide daily afterschool support beyond mentoring 
Utilizing Dream Academy matching criteria, mentor interviews, and personal knowledge of Dream Academy participants, determine suitable mentor/mentee matching pairs 
Actively support mentor matches, which include connecting with mentors during each visit, reviewing Mentor Session Reports, supervising mentor matches, and engaging mentors who miss mentoring sessions 
Ensure that Mentor pairs have a combination of structured and unstructured activities in which to participate during the mentoring hour 
Oversee structured match ending process including coaching mentor and mentee through the match closure process and conducting exit interviews
Center Support 
Conduct meticulous weekly documentation of all aspects of the mentor management process including recruitment, training, match management and retention, using Salesforce 
Work with Center Director to gather information in preparation of quarterly narrative reports on progress of mentor program 
Assist Center Director with special projects/events during program and summer hours as needed
Competencies: To perform the job successfully, the Mentor Coordinator should demonstrate the following competencies:
 Attendance/Punctuality   Professionalism   Ethics   Organizational Support   Teamwork   Problem Solving   Safety and Security 
Employee benefits include medical, dental, vision, prescription; vacation, holidays, sick leave, life insurance and more.
Share Your Résumé With Us…
U.S. Dream Academy is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position. To complete and submit your application, please visit:
- U.S. Dream Academy's job site -

Job Requirements

Education and Experience
A bachelor’s degree in Psychology, Education, Social Work, Communications or related field 
A minimum of three (3) years of successful volunteer recruitment and management experience   Experience working in a youth-serving environment; familiarity with working with elementary and middle school children in high-risk urban communities preferred 

Employee benefits include medical, dental, vision, prescription; vacation, holidays, sick leave, life insurance and more.
Share Your Résumé With Us…
U.S. Dream Academy is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position. To complete and submit your application, please visit:
- U.S. Dream Academy's job site -
Job ID: DA-MCMD228
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