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Company Contact Info
- New Castle, PA
- Drew Ireland
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Icon Information Consultants • New Castle, PA
Posted 28 days ago
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The primary role of a Queue Manager is to manually assign claims from holding queues to available claims adjusters. Position will also require workers to update staff schedules, assist in updating claim profiles for system automated claim assignments, and monitoring email and call off boxes.
Skills and Capabilities Needed: Effective Organization, Time Management, Adaptability, Flexibility, Multi-Tasking, Attention to Detail and Communication.
Doesn't need previous industry experience
Licensing Requirements: None required
High school diploma (or equivalent) is required; and 1-2 years of customer service and/or insurance claims experience is preferred