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Company Contact Info
- Pittsburgh, PA
- Rayna Bowers
- Phone: 412-348-2266
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Oxford Solutions, Inc. • Pittsburgh, PA
Posted 23 days ago
Education - Teaching - Administration, Computer Hardware, Other Great Industries
Customer Service, Management, Information Technology
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- Responsible for maintaining high quality relations with current customer base through phone and email correspondence, providing customers with an exceptional level of customer service.
- Build and maintain quality relations with customers through exceptional service.
- Process customer orders, returns, change requests, etc.
- Answer customer queries, from simple questions such as stock check or order status to technical questions which require a learned knowledge of cellular devices.
- Understand, research and resolve customer cell phone questions / problems and respond in a timely manner.
- Take on special projects to help your career- Client newsletters, blogs, marketing ideas, Youtube channel management and new business concepts are all things we look for our employees to help support.
- Excellent project and time management skills.
- Impeccable communication skills through both email and are essential.
- Technical experience is a must.
Education and Experience:
- College degree a plus but not required
- Customer support experience preferred
Job ID: 14884
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