Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Email Send Failed!

Customer Service

Oxford Solutions, Inc. • Pittsburgh, PA

Posted 30 days ago

Job Snapshot

Contractor
Education - Teaching - Administration, Computer Hardware, Other Great Industries
Customer Service, Management, Information Technology
75+

Applicants

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

CUSTOMER SERVICE:

Position Summary:

  • Responsible for maintaining high quality relations with current customer base through phone and email correspondence, providing customers with an exceptional level of customer service.

Key Responsibilities:

  • Build and maintain quality relations with customers through exceptional service.
  • Process customer orders, returns, change requests, etc.
  • Answer customer queries, from simple questions such as stock check or order status to technical questions which require a learned knowledge of cellular devices.
  • Understand, research and resolve customer cell phone questions / problems and respond in a timely manner.
  • Take on special projects to help your career- Client newsletters, blogs, marketing ideas, Youtube channel management and new business concepts are all things we look for our employees to help support.


Job Requirements

Qualifications:

  • Excellent project and time management skills.
  • Impeccable communication skills through both email and are essential.
  • Technical experience is a must.

Education and Experience:

  • College degree a plus but not required
  • Customer support experience preferred

***$37-$43K***

Job ID: 14884
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.