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Systems Analyst

Solü Technology Partners • Phoenix, AZ

Posted 29 days ago

Job Snapshot

Contractor
Travel - None
Experience - At least 5 year(s)
Healthcare - Health Services
Information Technology
75+

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Job Description

LOCAL CANDIDATES ONLY; NO C2C Candidates considered for this role;

Solü Technology Partners has been a technology staffing and services provider since 1995. With a reputation for collaborative, customized service, more than 86% of Solü business is repeat and referral based. Through strategic partnerships, placements are rewarding and employee retention is high. 

Technical Systems Analyst 


Systems Analyst with strong SQL experience to work on existing project .   Ability to decipher business requirements, understand integration and possible failure points, be able to document processes and system architecture documents, and work professionally with several of the vendor partners as well as other internal IT and business partners.


• Develops, designs, analyzes, tests, and provides post-implementation review for systems and reporting to support customers and management


ESSENTIAL job functions AND RESPONSIBILITIES


• Track and resolve basic or routine processing problems, coordinating with all areas

• Research, analyze, track and resolve basic production problems

• Develop business objectives, processing requirements, and specifications

• Responsible for production cycles, solving abends and notification of problems.

• Identify problems and make recommendations for improved procedures

• Write basic SQL queries needed for production support.


• Develop basic test data

• Process test files and analyze test results

• Perform day to day execution or Test Cases/Scripts; document results, log defects, and regression testing of defects.

• Develop, review, load and maintain Test Plans, Test Scripts/Cases and test directories within test tool.

• Perform test execution and defect reporting utilizing testing tools.

• Assist with root cause analysis and triage of key/critical defects for quick turn-around.

• Monitor and track traceability of business requirements to text execution.

• Participate in defect review meetings to explain and/or demonstrate defects.

• Develop and maintain SQL queries to test results and to create mock up data for testing and reporting.


BUSINESS Analysis

• Learn area’s direct flow; and how it affects surrounding systems and operational areas.

• Research and analyze procedural problems and provide recommendations for improvements and changes.

• Develop functional specifications, logic flows and other documentation as applicable

• Synthesize complex or diverse information, collect and research data, use intuition and experience to complement data, work flows and procedures

• Review computer system capabilities, workflow and scheduling limitations to determine if requested application or application change is possible within the existing system

• Write or modify procedures for internal use, user operational areas and system use.

• Translate business needs into technical solutions

• Implement and maintain operational and disaster-recovery procedures.

• Write or modify procedures for internal use, user operational areas, and computer operations, as applicable.


PROJECT MANAGEMENT

• Participate on small to medium scoped projects

• Use sound project management methodology and demonstrate solid time management skills.

• Create and deliver presentations.

• Monitor and create priority list(s) that are agreed to by user management

Level 2 - Performs job functions with general supervision and peer review

• Research, analyze, track and resolve more complex  production problems

• Build, support, and maintain basic to intermediate processes, programs, and data

• Participate or lead small to medium scoped projects

• Draft programs, time estimates and project schedules based on prioritization and business requirements

Level 3 - Performs job functions with moderate supervision

• Research, analyze, track and resolve moderately complex  production problems

•  Work with IT Infrastructure team to develop and implement effective production monitoring.

• Ensure the department leverages internal tools and applications effectively

• Build, support, and maintain moderately complex processes, programs, and data

• Participate or lead small to medium scoped projects

• Create moderately complex ad-hoc reports for internal usage and external usage

• Develop programs, time estimates and project schedules based on prioritization and business requirements

Level 4 - Performs job functions with minimal supervision

• Facilitate and/or create new procedures and processes that support advancing technologies or capabilities

• Research, analyze, track and resolve complex  production problems

• Build, support, and maintain moderately complex processes, programs, and data

• Evaluate high-level project information and assess project components to forecast work effort required

• Provide peer-level review and mentoring to levels 1 and 2

• Participate and/or lead large- or complex-technical projects

• Create complex ad-hoc reports for internal usage and external usage

Level 5 - Performs job functions in a lead capacity

• Act as primary operational contact for internal and external customers when needed /  in the absence of manager

• Ensure Service Level Agreements between department and operational or technical areas are met

• Lead, develop and mentor staff by providing opportunities for growth through delegation, training, and assignment to various project teams

• Inform manager of any issues impacting the efficient and effective performance of the department including system, resource, and informational barriers; Provide timely feedback to team member on performance

• Assist the manager in the day-to-day operations of the department


 ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.

• Stay current on new developments in technology-related industries

• Participate in corporate quality programs

• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Participate in on-call rotation

• Perform all other duties as assigned

 

Corporate Responsibilities:

 

Comply with corporate and departmental policies and procedures, including, but not limited to Compliance, HIPAA, Computer Responsibility, Accreditation Standards, Attendance, Staff Qualifications and Quality Management Accountabilities.


If you are interested in learning more about this great opportunity, please contact Jocel Wettstein at [Click Here to Email Your Resumé] or 904-553-9982

 


Job Requirements

1 Required Work Experience

• 1 year of experience with business requirement design and interpretation and/or support of production systems (Lev 1)

• 3 years of experience in computer technology and/or information systems (Levels 2 – 5)

1 Required Education

• High-School Diploma or GED in general field of study (All Levels)



PREFERRED QUALIFICATIONS

1 Preferred Work Experience

• 5 years of experience in computer technology and/or information systems (All Levels)

• 7 years of experience in data management and reporting (All Levels)

• 5 years of experience working in healthcare-related systems as a business analyst or programmer  (All Levels)

• 3 years of experience in data management and reporting (Levels 2 – 5)

• 3 years of experience working in corporate enterprise level systems as a systems analyst or programmer  (Levels 3 - 5)

1 Preferred Education

• Bachelor’s Degree in Computer Science, Information Systems, Business, or related field (All Levels)

 

REQUIRED COMPETENCIES

1 Required Job Skills (Applies to All Levels)

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate PC proficiency
  • Intermediate proficiency in spreadsheet, database, flow charting, and  word processing software
  • Intermediate knowledge of data mapping techniques
  • Intermediate knowledge of computer operating systems
  • Basic knowledge of programming, database systems, and data management

1 Required Professional Competencies (Applies to All Levels)

  • Strong analytical skills to support independent and effective decisions
  • Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
  • Effective interpersonal skills and ability to maintain positive working relationship with others.      
  • Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Systems research and analysis. Ability to write and present business intelligence documentation
  • Demonstrate the ability to stay current on global threats and vulnerabilities.
  • Experience working with and managing third parties
  • Knowledge of business requirements development and user acceptance testing.
  • Maintain confidentiality and privacy
  • Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data

1 Required Leadership Experience and Competencies

  • Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation. (Applies to Levels 2 - 5)
  • Build synergy with a diverse team in an ever changing environment. (Applies to Levels 4 - 5)


PREFERRED COMPETENCIES

1 Preferred Job Skills (Applies to All Levels)

Knowledge of HIPAA regulations

  • Advanced proficiency in spreadsheet, database, flow charting, and  word processing software
  • Advanced knowledge of data mapping techniques
  • Advanced knowledge of computer operating systems
  • Strong knowledge of programming, database systems, and data management.
  • Advanced knowledge of decision support systems

1 Preferred Professional Competencies (Applies to All Levels)

  • Advanced systems research and analysis expertise
  • Impeccable project management skills
  • Solid technical ability and problem solving skills
  • knowledge of internal departments and operations
  • Preferred Leadership Experience and Competencies (Applies to Levels 4 - 5)
  • Ability to provide mentoring and peer review to junior team members
  • Ability to build lesson plans and deliver lessons to junior team members
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