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Collections / Customer Service Representative - 2nd shift

Everstaff • Brook Park, OH

Posted 9 days ago

Job Snapshot

$14.00 /Hour
Automotive - Motor Vehicles - Parts
Customer Service


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Job Description

Everstaff is seeking Collections Reps for a large and reputable company in the Rocky River area! DIRECT HIRE!! (no temp period)

This position is responsible for the collections of 30-90 day accounts via automated outbound dialer as well as answering inbound calls from customers. This is a fast paced, goal oriented call center position.


  • Place outbound (automated and manual) collections calls to customers
  • Negotiate payments and (repayment arrangements to assist customers in curing their delinquency
  • Handle inbound customer calls regarding past due balances or account inquiries
  • Initiate account collections/updates/adjustments when necessary
  • Thoroughly customer demographics (phone, address, etc.) to ensure accuracy

Job Requirements


  • Some Collections, Customer Service or Sales experience
  • High School Diploma or GED
  • Strong communication skills
  • Goal oriented and self motivated toward achieving established goals
  • Basic typing skills and the ability to maneuver computer screens
  • Maintains positive attitude

Qualified candidates submit your resume for immediate consideration!

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