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Company Contact Info
- Brook Park, OH
- Jenny Whitlock
- Phone: 330-940-2526 ex 122
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Collections / Customer Service Representative - 2nd shift
Everstaff • Brook Park, OH
Posted 9 days ago
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Everstaff is seeking Collections Reps for a large and reputable company in the Rocky River area! DIRECT HIRE!! (no temp period)
This position is responsible for the collections of 30-90 day accounts via automated outbound dialer as well as answering inbound calls from customers. This is a fast paced, goal oriented call center position.
- Place outbound (automated and manual) collections calls to customers
- Negotiate payments and (repayment arrangements to assist customers in curing their delinquency
- Handle inbound customer calls regarding past due balances or account inquiries
- Initiate account collections/updates/adjustments when necessary
- Thoroughly customer demographics (phone, address, etc.) to ensure accuracy
- Some Collections, Customer Service or Sales experience
- High School Diploma or GED
- Strong communication skills
- Goal oriented and self motivated toward achieving established goals
- Basic typing skills and the ability to maneuver computer screens
- Maintains positive attitude
Qualified candidates submit your resume for immediate consideration!