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  • 2322 French Settlement Road
    Dallas, TX 75212

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Operations Manager - Director of File Services

Nationwide Title Clearing, Inc. • Dallas, TX

Posted 25 days ago

Job Snapshot

Degree - High School
$45,000.00 - $50,000.00 /Year
Competitive compensation & Benefits
Mortgage, Banking - Financial Services, Other Great Industries
Management, Admin - Clerical, General Business


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Job Description

Operations Manager - Director of File Services

Nationwide Title Clearing, Inc. (NTC) is an award-winning, expert research and document service provider in the residential mortgage industry for 25 years. We provide services to most of the nation’s largest mortgage lenders, servicers and investors and our documents are recorded in over 3,600 county jurisdictions nationwide. NTC’s mission is to deliver the highest level of accuracy in document processing and research services that protect homeowners and assist the mortgage banking industry while also preserving the nation's land records. Our deep training models are designed to ensure a team member’s career success with us. We believe that’s why we’ve been voted as a Top 100 Workplace by the Tampa Bay Times three times, a Top 100 Private Employer by the Tampa Bay Business Journal and Inc. 5000 company four years in a row among many others. Join our award-winning team today.

We are currently looking to add an Operations Manager -- Director of File Services to our Dallas team!


This is a full time, salaried position, Monday-Friday, 7:30 AM to 4:30 PM.

Job Duties Will Include:

  • Supervision of staff--ensures managers have issued work to all employees at start of day and monitors this throughout the day.
  • Ensuring managers have clearly defined the quotas to all employees and monitoring that quotas are being met.
  • Collecting and analyzing production statistics and metrics.
  • Analyzing and increasing the efficiencies of already established workflows.
  • Maintain technical knowledge by attending company educational workshops.
  • Maintain, design, and implement office policies and procedures.
  • Analyze and compare client and Internal data as requested.
  • Perform other duties as assigned.


NTC offers the following benefits:  

•Insurance after 60 days of employment (Health, Dental, Vision, Life & Supplemental)
•Paid Holidays after 90 days
•401K after 6 months
•PTO begins accruing on the first day of employment, and is available for use after 90 days

Job Requirements

Job Requirements:

  • High school diploma with a proven ability to manage processes and technology.
  • Ability to manage multiple simultaneous projects and multiple set of employee groups
  • Workflow management experience is preferred.
  • Advanced knowledge of Microsoft Office products including: Excel (pivot tables and advanced formulating), Outlook & Word
  • Experience in Visual Basic, SQL, MS Access is a plus.
  • Have the ability to work within tight deadlines and in a team-oriented environment.
  • Highly motivated, creative, self-sufficient and able to operate effectively without close supervision.
  • Ability to work in a very fast paced environment.
  • Previous experience managing large teams.
    Mortgage experience preferred.


Please apply directly on the link below for immediate consideration!


We are a Florida Drug Free workplace. All candidates must be able to pass a pre-hire drug screening, as well as a full criminal background check.

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