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Web User Experience Consultant

Collabera • Columbus, OH

Posted 21 days ago

Job Snapshot

Travel - None
Experience - 10 to greater than 15 years
Degree - Graduate Degree
Banking - Financial Services
Information Technology

Job Description

Web User Experience Consultant / Senior Web User Experience Consultant / UX Designer / Senior UX Designer / User Experience Designer / Senior User Experience Designer / UI/UX Designer / Senior UI/UX Designer / Web User Designer / Senior Web User Designer / UX Consultant / Senior UX Consultant

Position Details:

Title                    : Web User Experience Consultant

Location          : Columbus, OH – 43215

Duration          : 12 Months + (Possible Extension)

Job Description:

  • Client’s User Experience (UX) team is seeking an individual to serve in a client-facing account management capacity. As such, this individual will function as a front line representative of the UX team and principle liaison between a particular set of clients and UX.

  • In this capacity, this individual will be responsible for consulting with client leaders to clarify, qualify and document requests for UX services, as well as strategize how best to use UX resources, develop project approach/SOW’s documents (including approach, schedule and cost estimates), and coordinate administrative project management logistics – transfer allocation estimates, confirm creation of tracking codes, confirm resource assignments, maintain pipeline intake and resource reports, etc.

  • This individual will possess the ability to help clients envision alternative ways of approaching UX design.

  • This individual must possess working knowledge of typical UX processes, disciplines and deliverables including – UX Strategy and generative research methods, Information Architecture and Interaction Design, Visual Design, Content Strategy, Prototyping/front-end development and evaluative Usability research methods.

  • They will understand and be fluent in communicating Human Centered Design (HCD) processes.

  • This individual will interface frequently with end clients (marketing, business and/or IT), UX Client Services partners and UX Resource Managers. In partnership with UX project teams, this role will hold responsibility for client experience and satisfaction.

Core Duties/Responsibilities:

  • Provide strategic UX consulting for clients within the enterprise to help clarify capabilities and identify how UX resources can best be leveraged - ensure UX expertise is used at the right time, in the right capacity and on the right problem.

  • In collaboration with resource managers, develop statements of work (SOW’s), resource allocation forecast estimates and preliminary project timelines for prospective clients.

  • Work with clients to forecast business needs, clarify project requirements and manage expectations.

  • Help advance and refine SOW’s through the UX Pipeline intake process.

Job Requirements


  • Qualified applicants will have a minimum of 10+ years in the fields of UX research and/or UX design with proven experience in team leadership and client management/coordination.

  • A Bachelor’s degree in relevant UX fields including Computer Science, Human Factors, Industrial Design, Visual Communications Design, Human-Computer Interaction, Information Systems, Psychology or related fields is required.

  • Experience working in Design consulting, Customer Experience (CX) or Digital agencies is a plus.


Should you have any questions, feel free to call Rohit Singh on 973-774-7809 or please send me your updated resume at [Click Here to Email Your Resumé]. I look forward to working with you.

Job ID: Web User Experience Consult._OH
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