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Customer Service

OfficeTeam • Miami, FL

Posted 16 days ago

Job Snapshot

$16.00 - $22.00 /Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal


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Job Description

Ref ID: 01020-9500592337

Classification: General Office

Compensation: $16.00 to $22.00 per hour

Immediate need for a customer service reps to expedite the resources needed to handle all AOG calls Candidate will provide work and resolution status information to the customers Assure complete customer satisfaction throughout the entire cycle of the service/inquiry Resolve and/or assist any issues arising from customer concerns May provide necessary coverage/back up during absences of associates Communicate with customer about repair, overhaul, and warranty policies Answer inquiries by clarifying desired information; researching, locating, and providing information Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfill requests by clarifying desired information; completing transactions; forwarding requests Maintain response center database up to date Additional job duties and tasks as assigned and instructed by the CRC Manager Please send resumes to [Click Here to Email Your Resumé]

Job Requirements

Field of Study/Area of Experience 2-3 years' experience in an aerospace capacity. Worked in an industry call center that involved a quick response/sense of urgency to meet the customer needs 2+ years customer support experience Skills, Knowledge and Abilities List Excellent written communication and verbal communication skills Excellent customer service orientation Strong prioritization skills Follow-through Ability to ensure a high level of service and quality is maintained Strong Time Management Self-Directed Demonstrated ability to provide cross-functional leadership High degree of flexibility and adaptability

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 01020-9500592337
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