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  • Chantilly, VA

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Service Desk (Information Technology)

Apex Systems • Chantilly, VA

Posted 5 days ago

Job Snapshot

Full-Time
Other Great Industries
Information Technology
22

Applicants

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Job Description



Service Desk (Information Technology)
Location: Valley Forge, PA (or Chantilly, VA or Buckley AFB, CO)

If interested in applying, please submit resumes to Gyn Wei at [Click Here to Email Your Resumé]

** Must be able to obtain and maintain a DoD Top Secret clearance with SCI eligibility. **

Apex Systems is seeking Service Desk Personnel. The ideal candidate will be certified per DoD IAT level guidelines. Candidates will have the desire to exceed customer expectations; desire to advance in one's career; strong commitment to program goals and deliverables.

The roles and responsibilities, to include but not limited to:

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.

2. Installs, configures, and upgrades computer hardware and software.

3. Provides end-user software troubleshooting and support.

4. Applies diagnostic techniques to identify problems, investigate causes, and recommend solutions.

5. Provides troubleshooting and support.

6. Assists in the administration of e-mail systems.

7. Provides phone and help-desk support for local and off-site users.

8. Maintains current knowledge of relevant technologies as assigned.

9. Participates in special projects as required.

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [Click Here to Email Your Resumé] or 844-463-6178.

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [Click Here to Email Your Resumé] or 844-463-6178.


Job ID: 746577
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