Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Cranbury Township, NJ

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save this job right now.

Report this Job

Trust and Site Security Team.

Email Send Failed!

Customer Service Representative

MD Logistics, Inc. • Cranbury Township, NJ

Posted 29 days ago

Job Snapshot

Other Great Industries
Customer Service


How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Customer Service Representative

SEKO Omni-Channel Logistics – Cranbury, NJ

SEKO Omni Channel Logistics
Job Title: Customer Service Representative (CSR)
Reports To: Operations Management 

The position provides support to customer accounts, ensuring satisfaction by addressing customer support needs and requirements.  Responsible for the logistical processing of customer orders, including coordination with vendors, customer service representatives, billing representatives, warehouse operations and shipping & receiving teams.
The Customer Service Rep provides periodic reports to customers and executes implementation of new customers as assigned.  The Customer Service position works with all divisions of the company and must be able to effectively interact with any level.

DUTIES AND RESPONSIBILITIES: Additional responsibilities may be assigned.

•         Receiving of Orders/Data entry processing (Manual and EDI)

•         Ability to use several Warehouse Management Systems (WMS)

•         Addressing day to day customer needs and requests.

•         Excellent verbal and written skills; Conduct should be professional with good communication skills; Professional phone manner and communication skills.

•         Extreme attention to detail and ability to multitask on several projects or customer requests/orders.

•         Working with operations to resolve customer service issues; Assisting with customer billing issues.

•         Ensuring vendor information is complete in the system.

•         Proficiency in MSOffice  

•         Maintains customer records by updating account information.

•         Preparing shipping documents (i.e. – Labels/Compliance labels, BOL’s, etc.)

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

•         Contributes to team effort by accomplishing related results as needed.

High School Diploma or GED equivalent required; Prior experience in customer service, warehousing, shipping and receiving a plus.

Please include resume and salary history.

recblid x3a8jojnwgqm9w5bfi9hg26zoslfwr
Job ID: bnjjei
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.