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  • Phoenix, AZ
  • US Autopost

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Barista (FT) The Cafe at the historic AZ Biltmore Resort & Spa -24th St./Missouri

Waldorf Astoria • Phoenix, AZ

Posted 11 days ago

Job Snapshot

Full-Time
Hotel - Resort
Restaurant - Food Service
2

Applicants

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Job Description

A Barista in The Café greets, prepares and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.


Our guests start their day with their favorite coffee house beverage and a light breakfast enjoying majestic views of Squaw Peak Lawn on the Cafe's terrace or grab something light to go choosing from a selection of delicate breakfast pastries, sumptuous sandwiches and nutritionally-balanced salads. The Café offers a wide assortment of beverages including coffee drinks made to order, still and sparking water, wine and beer.

Prior Barista experience preferred but not required. Must be 19 in order to server/pour alcohol. Must be available 7 days a week for any shift starting at 4:30 AM, 6:00 AM or 10:30 AM to close/6:30 PM. $7.00 per hour plus a pooled bonus of gross daily sales and any additional tips that our guests should leave.


Full time benefits after 90 days, robust 401k program, the Go Hilton travel benefit and Free Lunch in our team member cafeteria! It's easy to see why Hilton was recently ranked #26 by Fortune's 100 Best Companies to work for!


What will I be doing:

  • Respond to guest requests in a timely, friendly and efficient manner

  • Upsell Additional Items to enhance profitability

  • Ensure knowledge of menu and restaurant promotions and specials

  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system -

  • Retrieve and deliver food and beverage orders in a timely manner

  • Ensure guest satisfaction throughout the meal service

  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

  • Ensure serving station is well-stocked at all time

  • Performs General Cleaning Tasks to adhere to health and safety standards



What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



EOE/AA/Disabled/Veterans

Job ID: HOT03Z5F_13920_en
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