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Company Contact Info

  • Overland Park, KS
  • Abu Fakhar
  • Phone: 734-469-3525
  • Phone:: 734-344-5497

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Data Entry Clerk

Acro Service Corporation • Overland Park, KS

Posted 19 days ago

Job Snapshot

Contractor
Experience - 2 to 4 years
Degree - High School
Pharmaceutical
Admin - Clerical
Relocation - No
75+

Applicants

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Job Description

Data Entry Clerk, Overland Park, KS

Demonstrates exceptional attention to detail
Demonstrates engagement in work tasks fully
Avoids common distractions
DE experience (this is not 10-key)
Very detailed analysis required
Customer Service exposure (patient comes first attitude)
Computer skills
2 - 5 years of experience is required
The purpose of the Data Entry Clerk is to enter and process prescription service information into the Patient Services and Support database.
In addition to their regular duties, they will also be expected to assist with other ad-hoc projects and cross train within the call center environment.
Enter and process new and existing patient orders and services into database
Obtain further information for incomplete documents
Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patients needs are met.
High School Diploma (or equivalent).
Some college preferred.
Experience working with databases (CRM preferable) or a tracking system.
Computer literacy and good keyboarding skills
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Ability to manage relationships with patients and other contacts to ensure that all actions and follow-throughs are completed
Maintain a professional demeanor by demonstrating our values in all communications and interactions with patients, caregivers, health care professionals, teammates, and others
Dependable and strong work ethic
Ability to accept and implement feedback and coaching
Experience working in a health care/pharmaceutical industry environment
Understanding of challenges associated with patient’s medical condition
At least 2 year’s experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills.
This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting.
#LI-DNP

The Company is an Equal Opportunity Employer (EOE) and offers any job opportunity to any qualified candidate without regard to age, race, gender, national origin, physical appearance, sexual orientation, etc.

Job Requirements

Demonstrates exceptional attention to detail
Demonstrates engagement in work tasks fully
Avoids common distractions
DE experience (this is not 10-key)
Very detailed analysis required
Customer Service exposure (patient comes first attitude)
Computer skills
2 - 5 years of experience is required
The purpose of the Data Entry Clerk is to enter and process prescription service information into the Patient Services and Support database.
In addition to their regular duties, they will also be expected to assist with other ad-hoc projects and cross train within the call center environment.
Enter and process new and existing patient orders and services into database
Obtain further information for incomplete documents
Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patients needs are met.
High School Diploma (or equivalent).
Some college preferred.
Experience working with databases (CRM preferable) or a tracking system.
Computer literacy and good keyboarding skills
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Ability to manage relationships with patients and other contacts to ensure that all actions and follow-throughs are completed
Maintain a professional demeanor by demonstrating our values in all communications and interactions with patients, caregivers, health care professionals, teammates, and others
Dependable and strong work ethic
Ability to accept and implement feedback and coaching
Experience working in a health care/pharmaceutical industry environment
Understanding of challenges associated with patient’s medical condition
At least 2 year’s experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills.
This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting.
#LI-DNP

The Company is an Equal Opportunity Employer (EOE) and offers any job opportunity to any qualified candidate without regard to age, race, gender, national origin, physical appearance, sexual orientation, etc.
Job ID: IRM(#109259)
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