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  • Phoenix, AZ 85027

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Associate Account Manager, Hotel Furnishings Representative

Best Western Hotels and Resorts • Phoenix, AZ

Posted 25 days ago

Job Snapshot

Full-Time
Hospitality, Travel
Customer Service, Sales
36

Applicants

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Job Description

Associate Account Manager, Hotel Furnishings Representative

Are you ready to work for a dynamic company that surrounds itself with enthusiastic and highly motivated people? As our Associate Account Manager - Hotel Furnishings Representative, for Best Western Hotels and Resorts at our Phoenix, AZ headquarters, you will develop consultative business relationships as you educate and guide our hotel owners on the purchase of furniture, fixtures, and equipment.  

You are a highly organized self-starter who thrives in a fast-paced environment and has experience meeting tight deadlines. If you are a service oriented individual with an innate ability to take initiative and ownership of projects that will help impact our overall franchise members, keep reading.

Best Western® Hotels & Resorts headquartered in Phoenix, AZ., is a privately held hotel brand with a global network of 4,100* hotels in more than 100* countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western℠, Vīb ®, BW Premier Collection® and GLō℠. Now celebrating 70+ years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 26 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, Minor League Baseball, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western continues to set industry records regarding awards and accolades, including Business Travel News naming Best Western as the best mid-scale hotel brand in 2014 and Best Western Plus as the best upper mid-price hotel brand in 2014 and 2015, four consecutive Compuware Best of the Web gold awards for best hotel website, and seven consecutive AAA/CAA Hotel Partner of the Year awards. Nearly sixty percent of Best Western branded hotels earned a TripAdvisor Certificate of Excellence award in 2015. 


Job Requirements

Showcasing your business acumen and high energy customer service skills, you will take ownership of each hotel owner’s furnishing project while verifying the requirements and critical details with the project team. Previous experience in account management, where you have held responsibility for up-selling product and / or services, combined with exposure to purchasing, and / or commercial product sales, coupled with project management abilities is considered a plus.  This position pays $20 per hour.

As our Associate Account Manager - Hotel Furnishings Representative you will:

  • Provide customer service by assisting members in the procurement and staging of product delivery.
  • Ensure effective service by interfacing with internal and external contacts, including hotel owners, suppliers, freight carriers, accounting, sales and purchasing staff.
  • Prepare quotes, orders, and maintain pricing information, while handling payment issues according to owners’ financial status.
  • Facilitate purchasing process by researching product information, pricing or order/shipment status.
  • Be highly-organized, with an extremely detailed mindset and the ability to multi-task and prioritize your workload to meet specified deadlines.
  • Tracking and entering information into multiple automated computer systems.
  • Be proficient in the Microsoft Office Suite, with advanced knowledge of Excel
  • Have excellent verbal, written, and interpersonal communication skills.

If you meet the requirements listed, please apply on line today for our thoughtful consideration and be a part of our success!

Related Keywords:

Furnishing Representative, Customer Service, Hotels, Supply, Support, Purchasing, inside sales, Follow Up, Hospitality, Contract Furnishings, Project Coordination, Customer Service, Microsoft Office, Purchasing Process, phone Orders, Quotes, Organization, Negotiation, Design Coordination, property improvement planning, lighting, bedding, chairs, Fixtures

Job ID: BWHRSupply-FurnRep
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