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  • Harrisburg, PA

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Senior Manager\: Strategy & Operations- Public Sector\: Health & Human Services - State & Local Government

Deloitte • Harrisburg, PA

Posted 30 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
Other Great Industries
Government, Strategy - Planning, Management
8

Applicants

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Job Description

Are you passionate about helping clients achieve the mission of protecting and improving the health, safety, and the well-being of our fellow citizens?  For more than 45 years, Deloitte’s State Government- Health and Human Services professionals, have worked side by side with state agencies focusing on helping to improve efficiency, effectiveness, and accountability of state services and benefits. Our breadth of offerings includes: Integrated eligibility and service integration, state health care, child welfare, childcare and early learning, workforce solutions/unemployment, and other relevant Human Services areas.  
 
Would you like to work for an organization committed to your professional and personal success?  The dedicated public sector specialists in Deloitte’s State Government Strategy and Operations practice work with state officials to help develop and effectively implement a transformation roadmap. We understand mission-centric organizations and how to apply private-sector tactics where required to enable desired outcomes. Our multidisciplinary approach incorporates analytics, cost reduction, business model transformation, change management, communications, and process transformation.
 
 
Work you’ll do
As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for numerous state and local governments, and several of the most respected higher education institutions.  Senior Managers will lead client teams in delivery work related to Health & Human Services program options, state plan amendment design, payment reform strategies, as well as providing business and systems expertise for related Information Systems.
 
Senior Managers should be prepared to work in a collaborative team environment, delivering policy, operations and systems expertise to public sector client leaders.
  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk. 
  • Senior Managers manage day to day interactions with executive clients and sponsors;  participating in business development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies. 
  • Senior Managers must contribute to Practice Development & Eminence developing practical solutions and methodologies, developing "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals. 
  • As a Senior Manager you will be responsible for people development serving as a counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices

The team

As a part of Deloitte Consulting LLP, our Strategy & Operations consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues. 
 
If you have consulting experience with state and local government and human services areas; working in a collaborative culture and delivering value through the application of operational transformation strategy, technology, and process improvement, you may be a great fit for our team.  We tackle our clients’ organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us, and play a key role in designing our clients’ roadmap to the future. Learn more about our Strategy & Operations practice.
 
Offering deep industry experience in areas as diverse as health care, insurance, banking, merchandising, and state government operations, we provide clients with a focus on their customers whilst discovering new trends and market shifts.  At Deloitte Consulting LLP, we help our clients with their most complex challenges in process improvement, performance management, margin management, and customer service. 

 
SM’s are expected to contribute to the firm’s growth and development in a variety of ways, required skills and qualifications include:
A bachelor's degree and a minimum of 8 years’ relevant experience in State Government; big consulting firm experience; an advanced degree preferred.
  • Demonstrated experience in business development and concurrently overseeing client deliverables.
  • Understanding of State Government Health & Human Services data collection and data sets, including HEDIS measures as well as claims and encounter data.
  • Experience analyzing state & federal legislation and regulatory guidance to develop business roles and identify impact to client systems and operations.
  • Experience functioning as integrators between business needs and technology solutions.
  • Experience leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions for large agencies and companies.
  • Experience identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
  • Experience implementing and overseeing the quality of deliverables and effectively managing the team and day-to-day relationships to ensure exceptional performance.
  • Experience in participating in the development and presentation of proposals for business development activities.
  • A track record of leading large complex engagements according to the scope, work plan, quality standards and budget.
  • Ability to support development of others by delivering key performance feedback, coaching and demonstrating role-model behavior.
  • The ability to travel 100% is required
  • Ability to work independently; lead large teams focused on specific work streams.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
  • Eagerness to mentor junior staff.
  • An advanced degree is preferred.
 
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.
 
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.
 
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.
 
Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
 

#LI:PTY


 
 

Job Requirements

Are you passionate about helping clients achieve the mission of protecting and improving the health, safety, and the well-being of our fellow citizens?  For more than 45 years, Deloitte’s State Government- Health and Human Services professionals, have worked side by side with state agencies focusing on helping to improve efficiency, effectiveness, and accountability of state services and benefits. Our breadth of offerings includes: Integrated eligibility and service integration, state health care, child welfare, childcare and early learning, workforce solutions/unemployment, and other relevant Human Services areas.  
 
Would you like to work for an organization committed to your professional and personal success?  The dedicated public sector specialists in Deloitte’s State Government Strategy and Operations practice work with state officials to help develop and effectively implement a transformation roadmap. We understand mission-centric organizations and how to apply private-sector tactics where required to enable desired outcomes. Our multidisciplinary approach incorporates analytics, cost reduction, business model transformation, change management, communications, and process transformation.
 
 
Work you’ll do
As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for numerous state and local governments, and several of the most respected higher education institutions.  Senior Managers will lead client teams in delivery work related to Health & Human Services program options, state plan amendment design, payment reform strategies, as well as providing business and systems expertise for related Information Systems.
 
Senior Managers should be prepared to work in a collaborative team environment, delivering policy, operations and systems expertise to public sector client leaders.
  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk. 
  • Senior Managers manage day to day interactions with executive clients and sponsors;  participating in business development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies. 
  • Senior Managers must contribute to Practice Development & Eminence developing practical solutions and methodologies, developing "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals. 
  • As a Senior Manager you will be responsible for people development serving as a counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices

The team

As a part of Deloitte Consulting LLP, our Strategy & Operations consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues. 
 
If you have consulting experience with state and local government and human services areas; working in a collaborative culture and delivering value through the application of operational transformation strategy, technology, and process improvement, you may be a great fit for our team.  We tackle our clients’ organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us, and play a key role in designing our clients’ roadmap to the future. Learn more about our Strategy & Operations practice.
 
Offering deep industry experience in areas as diverse as health care, insurance, banking, merchandising, and state government operations, we provide clients with a focus on their customers whilst discovering new trends and market shifts.  At Deloitte Consulting LLP, we help our clients with their most complex challenges in process improvement, performance management, margin management, and customer service. 

 
SM’s are expected to contribute to the firm’s growth and development in a variety of ways, required skills and qualifications include:
A bachelor's degree and a minimum of 8 years’ relevant experience in State Government; big consulting firm experience; an advanced degree preferred.
  • Demonstrated experience in business development and concurrently overseeing client deliverables.
  • Understanding of State Government Health & Human Services data collection and data sets, including HEDIS measures as well as claims and encounter data.
  • Experience analyzing state & federal legislation and regulatory guidance to develop business roles and identify impact to client systems and operations.
  • Experience functioning as integrators between business needs and technology solutions.
  • Experience leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions for large agencies and companies.
  • Experience identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
  • Experience implementing and overseeing the quality of deliverables and effectively managing the team and day-to-day relationships to ensure exceptional performance.
  • Experience in participating in the development and presentation of proposals for business development activities.
  • A track record of leading large complex engagements according to the scope, work plan, quality standards and budget.
  • Ability to support development of others by delivering key performance feedback, coaching and demonstrating role-model behavior.
  • The ability to travel 100% is required
  • Ability to work independently; lead large teams focused on specific work streams.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
  • Eagerness to mentor junior staff.
  • An advanced degree is preferred.
 
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.
 
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.
 
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.
 
Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
 

#LI:PTY


 
 
Job ID: E17NATCSMGRMC021-SO
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