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  • Ronkonkoma, NY 11749

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Principal PC Support Tech

Orbital ATK • Ronkonkoma, NY

Posted 20 days ago

Job Snapshot

Experience - At least 6 year(s)
Degree - High School
Airline - Aviation
Information Technology
Relocation - No


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Job Description

With projected annual revenues of $4.5 billion, approximately 12,500 employees, and operations in about 20 states, Orbital ATK is a company on the move. Our mission is to ensure that our customers accomplish their mission — whether it's a technological breakthrough, a satellite launch, or protecting our nation. The company is the world's leading supplier of solid rocket motors, a leading provider of launch vehicles, satellites and other space systems, and the nation's largest manufacturer of ammunition.
United in pride and shared goals, Orbital ATK employees come from diverse backgrounds and work together to deliver reliable, innovative and affordable solutions. Work with the best and unleash your potential.
If you are a dynamic, successful, driven professional, Orbital ATK is the company that will further your experience and career growth. We offer a highly competitive salary, comprehensive benefits including, medical, dental, 401k, tuition reimbursement, and much more.
Orbital ATK is currently seeking an experienced Principal PC Support Technician to join the Information Services team supporting our Ronkonkoma, NY location.
Job Duties:
• Tier II and Tier III user support and problem solving
• Local administration of engineering applications
• Local ISSM (Information Systems Security Manager) for a classified computing environment.  Training for the ISSM duties will be provided.
• PC hardware and equipment delivery/pickup
• Perform patching, virus updates
• Deploy new Windows based systems
• Collect hardware and equipment from terminated employees
• Work as part of a larger IS team supporting 5 locations across the US.
General Requirements:
Qualified candidate should have the following skills:
• Customer relationship skills - must have a passion for customer support
• Strong troubleshooting and problem solving abilities
• Must maintain a neat and organized work area
• Communication skills (English speaking)
• Ability to complete multiple simultaneous projects in a timely manner
• Self-starter/ Quick learner / self-directed
• Work with minimal supervision in a fast paced environment
• Follow instructions
• Work and act in a safe manner
• Strong work ethic
• Comfortable with direct supervisor located off-site
• Ability to work well under pressure and to meet deadlines as needed
• Requires attention to detail and the ability to follow precise instructions
Qualified candidate must meet the following physical requirements:
• Must be able to lift and carry a minimum of 50 lbs.
• Must be able to spend an entire work day on their feet (walking, standing, crawling under desks)
Technical Requirements:
Qualified candidate should be able to accomplish all of the following tasks with minimal supervision:
• Resolve problems related to hardware, software, and network
• Create, maintain and follow standard work documents and checklists
• Install and configure software
• Solve problems with applications, printers, projectors, desktops, and phones
• Proficiency working in a Microsoft operating system environment
• Unbox, stage, install, and configure new computer systems
• Experience using drive imaging tools
• Follow established processes
• Other duties as assigned
• Security + Certification (preferred)
• Knowledge about IT security procedures (preferred)
• Experience in classified environments as an ISSM/ISSO (preferred)
• Proficiency working in a Linux operating system environment (preferred)
• Candidate must have a minimum of 6 years technical support experience
• HS Diploma required
• Candidate must have a current U.S. Government security clearance or have had one in the last 18 months
• Candidate must be a US Citizen or Permanent Resident.  Position is located in Ronkonkoma, NY. 
Orbital ATK is applying entrepreneurial thinking and commercial practices to deliver reliable, innovative and affordable products and services to our customers and grow our core areas while harnessing new technologies that will take our products – and your ideas – into the future. When encouraged to think beyond the ordinary, you'll be amazed at what you can do!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer M/F/V/D

Job Requirements

See Description
Job ID: KEO2017300539790CBP
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