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  • Paramus, NJ 07652

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Customer Care Representative- CCR

Raymour & Flanigan • Paramus, NJ

Posted 30 days ago

Job Snapshot

Part-Time
Other Great Industries
Customer Service
3

Applicants

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Job Description

Open Positions for Career-Minded People.

Be a champion for customer service!

Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? Raymour & Flanigan is a leading furniture retailer in the U.S. and is searching for a career minded customer care associate that can make a difference to the customer shopping experience. Many of our successful long term associates started at the beginning. Here is where you can demonstrate your customer service skills and learn the furniture retail business. Apply today for the start of your successful future!

Expectations:

  • Consistently provide genuine, friendly, personable and professional service.
  • Handle multiple responsibilities and balance customer priorities.
  • Efficiently schedule customer's deliveries to meet their needs.
  • Go above and beyond advocating for every customer concern and request.
  • Support sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
  • Proactively resolve escalated customer issues.
  • Ability to multi-task within a fast-paced service environment.
  • Effective communication, interpersonal and organizational skills in person and on the phone.
  • Demonstrate excellent listening skills and the ability to work independently and with a team.
  • Perform additional functions that may be assigned at the discretion of management.

Qualifications:

  • High School Diploma or equivalent.
  • Proficient computer skills and able to learn proprietary P.O.S. program.
  • Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

Full-Time Associates

  • Excellent Health, Dental & Vision Coverage
  • 401(k) with a Company Match
  • Paid Vacation and Holidays
  • Health Savings Account
  • Flexible Spending Account
  • Training and Development
  • Tuition Reimbursement Program
  • Generous Merchandise Discount
  • Short & Long Term Disability
  • Group Life Insurance
  • Specified Disease Insurance

Part--Time Associates

  • Excellent Health, Dental & Vision Coverage
  • 401(k) with a Company Match
  • Health Savings Account
  • Tuition Reimbursement Program
  • Generous Merchandise Discount
  • Short Term Disability

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Job ID: E51355
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