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Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Care Representative

National Average
$30,000
VA Average
$31,000

Recent Jobs Posted

Billing Specialist (Roanoke, VA)
CCR | Roanoke, VA 2 days ago

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Customer Care Representative (CCR)

Customer care representatives serve as the main point of contact for a business's customers. They interact with customers in person, over the phone, or over the Internet using chat programs and email.

A customer care representative spends time performing duties such as:

  • Answering customer questions about company products, services, and procedures
  • Receiving returned products, issuing refunds and replacement products as required
  • Listening to customer complaints and ensuring they're resolved to customers' satisfaction.

Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Care Representative

National Average
$30,000
VA Average
$31,000

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Recent Jobs Posted

Billing Specialist (Roanoke, VA)
CCR | Roanoke, VA 2 days ago

View All Jobs

Top Pay by Location

These cities have the highest paying median for Customer Care Representative (CCR)
New York, NY
$39,000
Atlanta, GA
$35,000
Dallas, TX
$32,000
Chicago, IL
$32,000
Tampa, FL
$31,000
Houston, TX
$31,000
Indianapolis, IN
$30,000
Charlotte, NC
$29,000
Salary information is calculated from job seeker profiles and job postings. Both hourly and yearly wages could be reported.

A customer care representative spends time performing duties such as:

  • Answering customer questions about company products, services, and procedures
  • Receiving returned products, issuing refunds and replacement products as required
  • Listening to customer complaints and ensuring they're resolved to customers' satisfaction.

Insider Tips

Customer care representatives usually earn annual salaries of $30,000. Working overtime hours and earning bonuses and commissions can significantly increase customer care representative incomes. Salaries increase steadily with experience, but not at a significant rate. Location can also influence customer care representative salaries, with those in Minneapolis and New York City earning significantly more than representatives in Orlando.