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Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Call Center Representative

National
$32,000

Call Center Representative

Call center representatives field incoming or outgoing calls with customers and potential clients. Required education is minimal, and on-the-job training is typically adequate. This makes a call center position ideal for anyone looking for entry-level work in customer service and client relations.

A typical day in the life of a call center representative might include:

  • Fielding and resolving customer complaints
  • Answering customers' questions regarding a particular product or service
  • Taking incoming orders, processing payments, and handling the appropriate billing procedures
  • Maintaining records of customers' calls, comments, and the resolution achieved.

Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Call Center Representative

National
$32,000

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Top Pay by Location

These cities have the highest paying median for Call Center Representative
Chicago, IL
$34,500
Indianapolis, IN
$33,500
Dallas, TX
$33,500
Tempe, AZ
$32,000
Phoenix, AZ
$32,000
Nashville, TN
$31,500
Houston, TX
$31,000
Austin, TX
$30,500
Salary information is calculated from job seeker profiles and job postings. Both hourly and yearly wages could be reported.

A typical day in the life of a call center representative might include:

  • Fielding and resolving customer complaints
  • Answering customers' questions regarding a particular product or service
  • Taking incoming orders, processing payments, and handling the appropriate billing procedures
  • Maintaining records of customers' calls, comments, and the resolution achieved.

Insider Tips

The typical hourly wage for a call center representative is $32,000. Representatives who work for insurance carriers or monetary companies typically have the highest pay.