Skip to Content
Employer Quick Look

Dignity Health - Mercy San Juan Medical Center

HQ: Carmichael, CA   |  
Mercy San Juan Medical Center prides itself on excellence and has gained national attention through the strength of key programs and services, along with community outreach. For the second consecutive year, Mercy San Juan has been named one of the nation’s 100 Top Hospitals (March 2008) and is among only four California hospitals receiving this designation. Thomson Healthcare, a medical information products company, named Mercy San Juan among the nation’s top-performing hospitals in eight performance areas centered on clinical excellence, operating efficiency and financial health, as well as responsiveness to the community.

Mercy San Juan serves the people of North Sacramento County, South Placer County and beyond with a comprehensive array of programs that can meet nearly every healthcare need. Established in 1967 in Carmichael, Mercy San Juan recently celebrated is 40th anniversary of providing quality community healthcare. As it looks toward the future, a major $125 million expansion is under way that will bring a new 6-story wing and 110 much-needed hospital beds to the community, as well as upgrades to the existing building and additional parking capacity.

Among the many services Mercy San Juan provides are:

• One of the Sacramento area's leading level II Trauma Centers, recognized nationally as a leader in trauma care

• A Level III Neonatal Intensive Care Unit, listed among the top
5 percent of NICUs worldwide in the care of babies weighing
between one and three pounds

• A Bariatric Surgery Center of Excellence, recognized by the
American Society of Bariatric Surgery

• The Mercy Neuroscience Center, which includes a nationally designated primary stroke center. Mercy is the stroke cause sponsor for the American Heart/American Stroke Association

Always a watchword at Mercy San Juan, collaboration has become even more vital since the opening of our Trauma Center in 1999. Because meeting urgent patient needs rapidly requires smooth cooperation of specialists from multiple disciplines, we've become adept at working productively across departments. We learn from each other every day and value the distinct contributions of each member of our team. It's no wonder that the people who come here want to stay-some for as many as 35 to 40 years. Another major element of our work culture is the persistent search for excellence. Intent on seeing our patient satisfaction scores continue to rise, we've initiated programs to make sure our care is of the highest quality. For example, many of our managers participate in an Adopt-a-Room program, which makes them a special advocate for patients in a specific room. The managers welcome patients soon after their arrival, and discuss any issues they might have. This ensures that patients feel cared for and listened to, and gives us a chance to solve problems before they arise. We also make formal and informal employee recognition a special focus. From award dinners honoring years of service, to monthly recognition of outstanding performance, to spot performance awards from managers and peers, honoring each other is part of our day-to-day experience at Mercy San Juan.
Our cafeteria-style benefits program lets you create a package that offers you and your family the security and balance you need. Included in our menu are: • Free Medical, Dental and Vision plan for full- and part-time employees and family • Life, AD&D and long term Disability Insurance • 100% Employer Paid Retirement Plan • Supplemental Retirement Plan (403B-tax deferred with employer contribution) • Medical Retiree Benefits • Generous and separate Paid Time Off (PTO) and Sick Leave • Tuition Reimbursement • Employee Referral Program
Career Opportunities
Diversity at Dignity Health is integral to achieving our vision of excellence. Recognizing that a blend of different ideas will make us stronger and better able to help others, we seek out professionals with unique backgrounds, skills, languages, and perspectives to join our teams. We truly believe that our individual differences are as valuable as our shared goals.

Dignity Health is an Equal Opportunity Employer. Dignity Health does not discriminate on the basis of race, gender, marital status, national origin, religion or veteran status. We value the contributions of a diverse workforce and are committed to seeking qualified, diverse candidates.

Beyond Celebrating Differences
We also believe that real diversity means more than celebrating differences. We encourage our teams to honor the full spirit of diversity by:

* Listening to new ideas and finding ways to meld unique viewpoints into a stronger workplace culture and enhanced programs of care

* Promoting behaviors that support an atmosphere of fairness and inclusion

* Recognizing team and individual achievements

* Encouraging our leaders to listen actively

* Providing professional opportunities for all employees

Opportunity Without Barriers
As part of our diversity commitment, we practice equal employment opportunity for applicants and employees. Dignity Health voluntarily supports affirmative action in the recruitment, selection, and advancement of qualified women, minorities, individuals with disabilities, and veterans and works vigilantly to ensure that our employment practices are free of bias and barriers to inclusion and comply with all laws prohibiting discrimination in employment.

Further, our decisions about the terms and conditions of employment--including recruitment, hiring, training, promotion, transfers, discipline, layoff, and recall--are in accordance with Dignity Health's principles of non-discrimination.

Our Mission
Dignity Health and our Sponsoring Congregations are committed to furthering the healing ministry of Jesus. We dedicate our resources to:

Delivering compassionate, high-quality, affordable health services;
Serving and advocating for our sisters and brothers who are poor and disenfranchised; and
Partnering with others in the community to improve the quality of life
Our Vision
Dignity Health, serving the Western United States, strives to be a spiritually oriented and community focused health care system passionate about improving patient care, enhancing work life quality and collaborating with others to create a just health system.
Our Hometown
Carmichael is an established community within Sacramento County. You will find a warm and friendly feeling of a tight-knit community, while allowing for an easy commute to downtown Sacramento, the state's capital.

Still one of California’s most affordable major cities, Sacramento and its surrounding cities offer great restaurants, shopping, performing arts and museums. You can arrive by air, rail, highway and even water. And once you’re here, getting around town or to other nearby attractions is comfortable, safe and convenient. Sacramento is a full-service transportation hub that operates around the clock to meet your needs.

Location, location, location – Carmichael is situated in the center of Northern California, less than two hours driving time to San Francisco, Napa Valley, and Lake Tahoe (and about four hours to Yosemite Valley), where you can visit state-of-the-art museums, drink fine wines, enjoy unique California cuisine and embrace water or mountain sports just minutes away.

Community Outreach

Each year, Mercy serves thousands of families in need of low cost and free healthcare through four clinics in the Sacramento Area. Mercy San Juan will be opening another free clinic in northern Sacramento County in Spring 2007 to serve North Highlands and surrounding community. For fiscal year 2006, the six Sacramento region Mercy Hospitals, have provided over $80 million in community benefits!

Here are a few examples of outreach programs that Mercy San Juan sponsors to benefit the greater community.

Komen Race for a Cure
Spearheaded by 30-year Mercy nurse Linda Ubaldi and by Mercy San Juan surgeon Joelle Jakobsen, MD, more than 1,000 Mercy employees joined the “Mercy Marches for a Cure” team that took part in the May 8, 2006 race to benefit breast cancer research.

Mercy’s team was by far the largest at the event that included 25,000 people from the Greater Sacramento area.

Relay for Life
Relay for Life is a fun-filled overnight event designed to celebrate survivorship and raise money for research and programs of our local American Cancer Society.

“The event was very moving and wonderful. You really don’t know how many people are affected by cancer until you attend an event like this. The luminaries were fantastic!!” -Betsy, HIS/RIS Administration Diagnostic Imaging

“I get involved because it is something very near and dear to my heart. I work for the breast center, but even if I were not working here, I would get involved every year any way, it’s inspirational and provides hope and support. I love to see the way the community comes together to support a common cause. The fight against cancer gets everyone involved and people return to participate year after year.” -Michelle, Mammography Coordinator

Mercy Blood Drive
"The staff and employees at Mercy San Juan have consistently demonstrated a commitment to our community and the ever present need for donor blood. With six hospital sponsored blood drives a year, Mercy San Juan employees provided life saving blood and blood products for hundreds of patients within our community. These drives have previously earned Mercy San Juan titles such as "Gift of Hope - Blood drive of the year". Earlier this month (January, 2007), our MSJ Blood Bank achieved a record in number of units processed for one trauma patient. Working closely with BloodSource and other hospital staff, the Lab issued 74 units to a patient over a 6-hour period. It's important to know that through our Medical Center/BloodSource blood drives we can make a positive difference in our own community." -Jon, Director Clinical Laboratory Services

Greater Sacramento Safe Kids Coalition:
Through successful partnerships Safe Kids made significant contributions to our community in the past year. A few highlights include:

* Raising monies to fund local Safe Kids projects focused on Child Passenger Safety, Bicycle, Pedestrian, Drowning Prevention and Poison Prevention.
* Educating parents, caregivers and professionals about safety issues through more than 25 community presentations.
* Advocating for improved legislation to protect children.
* Educating 1,500 parents about the proper installation of car seats, with services in English, Russian, Hmong and Spanish.

Mercy San Juan Medical Center provides FREE Car Seat Safety Inspections 4 times a month at the main entrance to Mercy San Juan Medical Center. Times and dates vary, please call 916-864-5779 to schedule an appointment.
Meet An Employee
Neuro Trauma Specialist,
Neuroscience Administration
Mercy San Juan Medical Center

Primary job duties: building foundation of new programs, maintaining regulatory requirements

"It is important for me to love what I do. I am most excited at work when I get to develop new programs from the ground up. In this position, Mercy has supported and allowed me to be autonomous and bring my own ideas into the development of the program. I’m fascinated by trauma, so the idea of having had the opportunity to develop a program and work in this area was very important to me when we launched trauma services at Mercy San Juan in 1999. I am now assisting in the development of the new neuro- service line and I’m grateful Mercy has provided me with this opportunity. I’ve been here for 29 years, and it is still a tremendous growth experience to be part of saving lives, continually learning and improving quality for our patients.

I’m glad to be part of a team with a great support system at Mercy. People are willing to work together on the things that need to get done at any time, and even across departments. Everyone is important to the whole process. That willingness to help each other - whether or not it’s part of the job - is an important and meaningful part of our work environment. I love the challenge of this job … and the rewards."