For more than half a century, UCLA Health and David Geffen School of Medicine has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world. Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, Mattel Children's Hospital UCLA, and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world. Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top five hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.
UCLA Health is fully committed to providing each of our patients and their family members with the best possible hospital experience. To ensure our patients are satisfied with the care we provide, we ask them to tell us about their experiences in our facilities and their level of satisfaction with the services provided by our staff. The information provided is used to continually improve the experiences of the patients who entrust us with their lives.
UCLA Health is fully committed to providing our patients and their family members with the best possible experience as they visit our facilities and interact with our physicians, nurses and other clinical staff. To this end, we participate in statewide collaboratives with organizations comprised of health plans, provider organizations and purchasers. We assess our patients' experiences with the care delivered by our medical group and benchmark our performance against those of other medical groups in California. For example, results of the Patient Assessment Survey (PAS), sponsored by the California Healthcare Reporting Initiative (CCHRI), include overall rating of care and doctor-patient interaction measures. These results for commercially insured patients covered by a health maintenance organization (HMO) or point of service (POS) plan are reported in our patient satisfaction performance summary. We use this information to continually improve the experiences of the patients who entrust us with their lives.