Sedgwick Claims Management Services, Inc. (Sedgwick CMS) is the leader in innovative claims and productivity management solutions to major employers. Sedgwick CMS provides cost-effective claims administration, managed care, program management and related services through the expertise of nearly 10,000 colleagues in more than one hundred and fifty offices and service locations in the U.S. and Canada.
Sedgwick CMS designs and implements customized programs based on proven practices that meet client needs. We specialize in claims administration and related cost management services in the areas of:
- Workers’ compensation
- Short and long-term disability, FMLA and other employee absence programs
- General, automobile and professional liability.
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Our goal is to make Sedgwick CMS a place where great people can do great things for our clients. This commitment is evidenced by our colleague development program and supported by our multi-dimensional learning resources.
We invest in the education of our colleagues by providing training and learning resources that focus on our culture, procedures, systems and performance expectations. We evaluate the educational needs of our colleagues through performance discussions and evaluations. These needs are filled either through Sedgwick CMS University and through industry certification programs and other external educational resources . Sedgwick CMS University curriculum offerings take colleagues from orientation to technical training to supervisory and managerial development. Through Sedgwick CMS University, we provide our colleagues continuous development of professional skills and the ability to deliver quality service to our clients.
To become the world leader in delivering trusted innovative claims and productivity management solutions.
To be the premier provider of customized claims and productivity management solutions through:
- customer-focused programs
- efficient, quality-driven process design
- stakeholder return on investment
- support and empowerment of our colleagues to do the right thing at the right time
Memphis Corporate Headquarters
PO Box 171865
Memphis, TN 38187-1865