Our Company Mission
Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. In summary, our mission is “Be the Best BPO. Make People’s Lives Better.” This begins with our people. Our employee retention is twice the industry average because we care about our people—at work and beyond. Qualfon offers programs that promote personal development and provide direct support for our people and their families.
We are also making the lives of our customers better by having highly tenured and highly engaged people take better care of customers, which has led to our clients winning coveted customer service awards. Qualfon makes clients’ lives better by achieving top-ranking performance at a lower cost because of our strategic location advantage and because our employee retention is twice the industry average. Finally, we are also deeply committed to making our communities better. In 2014, Qualfon supported 45 charitable organizations and non-profit agencies across four countries.
Your Qualfon career starts right here. Qualfon is growing and we are seeking individuals that are looking to grow with us. Our foundation is our people and they are the primary reason we exist… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.