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Employer Quick Look

The Container Store

(Private)  
2,500 - 5,000 employees  |  
Overview
Who Says a Store Can’t Change Your Life?®

1978. Jimmy Carter was President of the United States. The Bee Gees topped the charts with “Stayin’ Alive.” The Dallas Cowboys defeated the Denver Broncos in the Super Bowl. And on July 1, The Container Store opened its doors in a small, 1,600 square foot retail space in Dallas, offering an exceptional and eclectic mix of products devoted to helping people simplify their lives. A completely new category of retailing, that of storage and organization was originated.


The first store was filled with products that consumers couldn’t find in any other retail environment. They were things like commercial parts bins, wire drawers, mailboxes and popcorn tins, burger baskets, milk crates and wire leaf burners. The product collection was quite unusual, but when used in a home or office, the solutions would save customers space and, ultimately, time. “A store that sells empty boxes?” they would ask…many seriously doubted The Container Store would ever make it.

Today, with locations from coast to coast, our stores average 25,000 square feet and showcase more than 10,000 innovative products to help customers save space and, ultimately, save them time. The store layout is divided into lifestyle sections marked with brightly colored banners such as Closet, Kitchen, Office and Laundry. Wherever you look in the store, there’s always someone in a blue apron who’s ready to help solve everything from the tiniest of storage problems to the most intimidating organizational challenges. Customers receive unparalleled service, along with fresh ideas and a very interactive shopping experience.
Culture
Customer service is The Container Store's core competency, so hiring people who are self-motivated and team-oriented with a passion for customer service is key. We place so much importance on service that every first-year, full-time salesperson receives about 263 hours of training - in a retail industry where the average is about seven hours.

At The Container Store, service equals selling. Our trainers are in the stores every day ensuring that store employees are knowledgeable and empowered to offer the unparalleled customer service that we are known for in the industry.

Our salespeople do not work on commission; instead, they're either salaried or paid by the hour with wages far above the industry norm. Therefore, they often work in teams to find that complete solution for the customer.
Benefits
Our employee-first culture is supported through great training, consistent communication and an outstanding benefits package. Here are some highlights of the special and unique benefits we offer our full-time and part-time employees.
• Medical/Dental/Vision plans
• Term Life insurance and In-Hospital Cash plans
• Domestic Partner and Common law Spouse coverage
• Pet insurance
• Employee Assistance Program
• Corporate Wellness Program available online 24-hours a day
• Paid vacation
• Great pay and exceptional training
• Security in a financially strong company
• 401(k) plan with discretionary employer match
• 40% merchandise discount
• 50% discount on elfa — our best selling product
• 30% discount on elfa Installation Service
• A consistent Performance Review process
• Casual, yet professional, work attire
• An opportunity to provide the most extraordinary service to the most amazing customers
• And many, many more!

Additionally, our full-time employees are eligible for:
• Company paid group Short Term Disability and Long Term Disability insurance
• Flexible Spending Accounts
• Paid maternity and paternity leave
Career Opportunities
The Container Store is a great place to work. Discover for yourself why we land at the top of FORTUNE magazine's list of "100 Best Companies to Work For" year after year!


You'll find products that inspire you, people who stimulate your creativity and an exceptional training program – all designed to empower you every day, in every way.


Most employees want to begin their careers in our stores, and many continue to build their careers in the stores for years, since that is the true lifeblood of The Container Store's business. Our store positions offer the best introduction to our products, service standards and company values. When a customer walks into any of our stores, they immediately sense the "air of excitement" that exemplifies the entire company and that is fostered by the spirit of our store employees.


From full-time positions to family-friendly schedules, The Container Store will work with an individual to match his or her career desires. Whether you work in a high-paced visual sales position merchandising the store, or as a salesperson creatively working with each customer, your experience is equally exciting.
Vision
Visit our company blog What We Stand For to learn even more about our employee first culture.
Contact
500 Freeport Parkway

Coppell, TX 75019