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Firestone Complete Auto Care

(Private)  
Automotive - Motor Vehicles - Parts
< 100 employees  |  
Overview


Sure, we're the largest auto care retailer in the world. Five retail brands, 2,200 nationwide stores and $3billion a year in tire and service sales says we are. But in that big pond, there's a larger story of intimacy, accesability and growth.

We're a company with down-to-earth employees that will bring you in, get you acclimated and dedicate time to nurture your career. That's why we've had many employees with us for 20-plus years.

You can call it onward thinking, or just plain business sense. If you strive to develop your career and feel at home, drop us a line.
We'd like to hear from you. 

Culture
1. Medical 2. Savings Plan with Company Match Feature 401(k) 3. Prescription Drug 4. Dental 5. Vision Care 6. Long-Term Disability 7. Accident & Sickness Income 8. Basic Life Insurance 9. Contributory Life Insurance 10. Accident Insurance 11. Travel Accident Insurance 12. Scholarship Program for Children of Teammates 13. Dependent Care Expense Account 14. Healthcare Expense Account 15. Long Term Care 16. Living Assistance (abuse, drugs, stress) 17. Tool Insurance 18. Vacation 19. Holidays 20. Leaves of Absence 21. Military Leave 22. Jury Duty Pay 23. Teammate Discounts 24. Special Friends Discount Cards 25. New Car Tire Changeover 26. Matching Gifts to Schools 27. U.S. Savings Bond Payroll Deduction Services 28. ASE Certification Reimbursement 29. Tuition Assistance 30. Credit Union 31. Teammate Assistance Fund
Vision & Mission
Our Vision:
To be unsurpassed in earning and sustaining Superior Customer Loyalty in all phases of our business.

Our Mission:
Committed to providing a Positive Customer Experience... Every Time.

Our Values & Commitments:
To provide the foundation to see the Vision and achieve the Mission.


We Demonstrate commitment to these values by...
  • Putting honesty, respect and caring for each other first.
  • Insisting on injury-free work practices.
  • Creating a diverse, fun, productive and harassment-free work environment.
  • Capitalizing on opportunities to learn. be involved, advance and excel
  • Offering appropriate levels of benefits and compensation, encouragement, recognition and special teammate assistance.
  • Providing the proper communications, tools, technology and practices.
  • Encouraging necessary innovation, creativity and risk.
  • Keeping the promises we make or imply.
  • Assuring quality work, the first time.
  • Being prompt, friendly, and attentive.
  • Listening carefully to understand needs and concerns.
  • Communicating clearly, consistently, confidentially and honestly.
  • Providing a fair market price.
  • Presenting a clean, professional and positive image.
  • Delivering "The experience you want."
  • Offering our skills, expertise, resources and leadership.
  • Encouraging teammates to volunteer and serve.
  • Taking a lead in protecting our environment.
  • Never compromising safety, quality, or integrity.
  • Attracting and retaining the best teammates.
  • Creating a pro-company environment.
  • Protecting and enhancing the company name, assets and reputation in everything we do.
  • Serving a diverse customer base with a diverse population of teammates.
  • Continuous growth in customer loyalty, sales, profits and market share.