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"The secret of successful retailing is to give your customers what they want. And really, if you think about it from your point of view as a customer, you want everything: a wide assortment of good-quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience."- Sam Walton (1918-1992)
Walmart.com is a lot like your neighborhood Wal-Mart store. We feature a great selection of high-quality merchandise, friendly service and, of course, Every Day Low Prices. We also have another goal: to bring you the best shopping experience on the Internet.Founded in January 2000, Walmart.com is a subsidiary of Wal-Mart Stores, Inc. Our headquarters is on the San Francisco Peninsula near Silicon Valley, where we have access to the world's deepest pool of Internet executive and technical talent.But we think of ourselves, first and foremost, as a retailer. So our ties to Bentonville, Ark. — where Sam Walton opened the first store that bore the Walton name and where Wal-Mart Stores, Inc., is still based — give us our foundation.
We Foster the Ideals of Our Parent Company
From modest beginnings in northwestern Arkansas, Wal-Mart has grown to become a worldwide household name.At the heart of Wal-Mart's growth is the unique culture that "Mr. Sam" built. His business philosophy was based on the simple idea of making the customer No. 1. He believed that by serving the customer's needs first, his business would also serve its associates, shareholders, communities and other stakeholders. A goal at Walmart.com is to bring Mr. Sam's culture and philosophy to the Internet.With Bentonville's support, Walmart.com taps into many things that have made Wal-Mart a universally known brand — like excellent supplier relationships, highly efficient systems, an unswerving commitment to Sam Walton's "Always Low Prices" philosophy and unrivaled retailers who strive to make the customer No. 1.
Another Walmart.com goal — providing easy access to more Wal-Mart — is evident in the more than 1,000,000 products available online and in the innovative businesses that Walmart.com continues to develop, such as Music Downloads and 1-Hour Photos, which gives customers the convenience of ordering products online and picking them up at a local Wal-Mart. In short, Walmart.com is passionate about combining the best of two great worlds — technology and world-class retailing — to give customers a wide assortment of their favorite products, Every Day Low Prices, guaranteed satisfaction, friendly service, convenient hours (24 hours, 7 days a week) and a great online shopping experience.
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