Founding Principles

PAETEC was founded in 1998 when CEO Arunas A. Chesonis and a core team of executives recognized that existing telecommunications providers were failing to respect the most important factor governing the long-term success of any business - first-rate customer service. Our executive team has crafted a dynamic corporate culture that emphasizes people as the essential corporate asset, and world-class technical alliances as the foundation for long-term business growth.

Our success is defined not just by realizing our mission, but also by our reputation for integrity and fair dealing. PAETEC's Code of Business Conduct articulates the standards of business and professional ethics and represents our commitment to promoting the highest ethical standards.

Corporate Mission

PAETEC's corporate mission is to be the most customer and employee-oriented communications provider.

Corporate Values

PAETEC has built its entire business around people - our customers, our employees, and our business alliances. We foster a working environment that rewards enthusiasm, teamwork, individual initiative, and proper work-life balance. Our belief is that satisfied employees result in increased productivity and, ultimately, a high level of customer satisfaction. The essence of the PAETEC Experience can be summarized in the following four Corporate Values:

• Caring Culture
  
• Open Communication
  
• Unmatched Service
  
• Personalized Solutions

PAETEC employees are among the most talented and hard working in the telecommunications industry, and they represent a spectrum at least as large and diverse as the markets that PAETEC serves. But every PAETEC employee has one thing in common-a total commitment to customer satisfaction. It's an important part of the PAETEC culture, informing every action we take, and every decision we make.

We look for people who understand the value and importance of extraordinary customer service, and who practice it in their daily business life. This has several important benefits for PAETEC outside of direct customer contact. First, it attracts the best and brightest, and drives a pervasive spirit of teamwork and mutual support. Second, it gives rise to a positive, ethical, employee-oriented working environment. Finally, it encourages excellent productivity and reduces costly attrition. These are cultural attributes that any corporation would be proud to claim.

In return, PAETEC offers every employee a generous salary, comprehensive benefits, and a variety of options for profit sharing.

PAETEC strives to give every employee the opportunity to learn and grow to meet his or her career aspirations. Through career planning, a generous tuition assistance program, and continuous on-the-job training, PAETEC's mission is to be the most employee-orientated telecommunications organization within the industry.

PAETEC offers a wide range of quality benefits to our employees. We offer rich medical, dental, and vision plans as well as an extensive offering of voluntary benefits, including tuition reimbursement, savings bonds for new babies, voluntary life insurance, business continuity, etc.
View a summary of the benefits that PAETEC has to offer.