As the third-largest cable provider in the nation, Cox Communications Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company’s ability to provide superior customer service. For Cox, it’s not about being the biggest; it’s about being the best.

With more than 6.6 million customers, over 23,000 employees and a firm commitment to education, the Cox team is widely regarded as the best in the cable industry, having earned multiple distinctions in customer satisfaction and company strategy. In 2003, a readers survey by PC Magazine recognized Cox as the only broadband Internet Service Provider to receive the highest grade of an "A+." For two consecutive years, Cox has also received highest honors in J.D. Power and Associates' Local Residential Telephone Customer Satisfaction in the Western Region (2003 and 2004)*. Nationwide, bundled customers ranked Cox no. 1 in Customer Satisfaction for Bundled Residential Long Distance Telephone Services**.


What We Do

Since 1962, Cox has built high-quality communications networks and delivered quality cable television programs. A full-service provider of telecommunications products, Cox offers an array of services, including Cox Cable, advanced digital video programming services under the Cox Digital Cable brand, local and long- distance telephone services under the Cox Digital Telephone brand, high-speed Internet access under the brand Cox High Speed Internet, and commercial voice and data services via Cox Business Services. In addition, Cox is an investor in programming networks including Discovery Channel.

Our entrepreneurial spirit and commitment to education is rooted in Cox Enterprises Inc., the parent company of Cox Communications, which traces its history back to 1898. From school teacher to founder of the company, James M. Cox served three terms as governor of Ohio and ran in the 1920 U.S. presidential election as the Democratic nominee. In that same year, Gov. Cox purchased his first newspaper, the Dayton (OH) Evening News.

More than a century later, Cox Enterprises’ annual revenues exceed $10 billion, with extensive interests in newspapers, television, radio and automobile auctions.


* J.D. Power and Associates 2004 Residential Local Telephone Customer Satisfaction StudySM. Study conducted among 10,579 residential users of local telephone services. The Western Region includes 16 states. www.jdpower.com

** J.D. Power and Associates 2004 Residential Long Distance Customer Satisfaction StudySM. Study conducted among 10,579 residential long-distance users. Bundled segment includes residential long-distance customers who are billed for other telecom services on the same statement. www.jdpower.com

To be the best company to work for and do business with, improving the quality of life in the communities we serve.

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