For more than 20 years, Avascend has been a leader in logistical solutions and superior guest services. Our passion for serving others, our hospitality experience, and our strong operational infrastructure provide the foundation for serving over 120 hospitals from Alaska to Florida through our more than 1,100 employees.

Avascend is the first and best “healthcare hospitality” company in the country. Unlike others who specialize in the back-of-the-house functions like food service or environmental services and unlike other companies who started in the parking business, Avascend has always believed that parking and logistics is ultimately about people. Avascend is what might be referred to as a front-of-the-house company; focused on not just patient flow and logistics, but the total patient, guest, employee, and physician experience.

A patient’s or visitor’s perception of a hospital is directly effected by, not only the medical professionals at the hospital, but by the line staff. Avascend puts people trained in providing extraordinary customer service in these front, line staff positions to improve the patient and visitor experience at your hospital. Our healthcare hospitality services, from valet parking to branded food retail services, are designed to support patients and visitors during a time when assistance is most valuable, allowing them to focus on their health and the health and experience of their loved ones.

Avascend specializes in creating a lasting, positive impression for the customers and employees of our healthcare clients. The result is a measurable increase in patient flow, improved patient satisfaction, and better retention of healthcare professionals.

Throughout today’s healthcare industry, an increasing number of CEOs have a new priority. They understand that improved patient flow with a focus on customer service and identifying new revenue streams must be a strategic priority.

Evidencing this priority, patient satisfaction scores are now a major evaluation criterion for healthcare executives and administrators. Medical facilities across the country have realigned their business and growth strategies to include guest service as a key differentiator in a market that is increasingly more competitive. Increased patient flow to empty beds, lowering Emergency Department waits, and insuring timely transport of patients to diagnostic and operating departments are now recognized as keys to improving the returns on large hospital investments in facility and equipment.

In addition, the competitive environment for recruiting and retaining doctors and nurses places a premium on services targeting overworked and under-staffed healthcare professionals. Dissatisfied and tired healthcare professionals can fuel poor morale and are recipes for low quality and medical errors.

Our healthcare hospitality services offer many benefits:

more prompt patient attendance to appointments dramatic gains in patient and visitor satisfaction scores
improved employee retention
alternative sources of revenue through our retail services
better utilization of diagnostic equipment and related resources
elimination of bottlenecks in admissions and emergency departments quicker room turns and quicker placement of patients waiting for rooms
mitigation of parking problems and traffic bottlenecks

No one is doing more to help implement this new strategic priority than Avascend. Take a deeper look at each of our services!

At Avascend, the excitement and passion for what we do is palpable. Although many companies may promise a "ground floor opportunity", few can continue to provide growth year after year regardless of the country's economic climate.

Avascend is quick to capitalize on emerging markets and trends that fit our core competencies. This means that high performing team members will never fail to find opportunities for growth and new ways to contribute to our success.

A company's culture is perhaps the most important consideration when researching a new position. Providing excellent customer service is at the core of everything we do. If you want to positively impact others every day, and do it with a smile, then this just may be for you.

We encourage a coaching and mentoring style of leadership. We are a team; as such, there are no tyrants at Avascend, success at every level is shared and celebrated.

A new trend has emerged in the healthcare industry, "healthcare hospitality". Hospitals and medical centers are starting to look and act like full service hotels. Medical facilities of the future are placing greater emphasis on patient satisfaction through improved physical appearance of buildings and service-oriented cultures. This new look and feel for medical facilities is being shaped by advances in technology and a desire to create environments that offer patients a sense of hospitality and improved healing. The healthcare industry is gearing up for the mass influx of baby boomers requiring medical assistance over the next decade and beyond. The baby boomers are a service-oriented generation, and they will gravitate towards medical institutions which provide the best medical care and healing services. Avascend's commitment to excellence and customer satisfaction will help to ensure that our clients create a lasting impression of comfort, ease and caring for their customers.

Our services include:
-- Valet Parking
-- Patient Bell Staff
-- Wheelchair Escort
-- Concierge
-- Room Service
-- Internal Patient Transportation
-- Environmental Services (EVS)
-- Parking Management and Development
-- Shuttle Transportation
-- Retail Development

Whether you are interested in a full-time job, a part-time job or a great career, we have an opportunity for you. We offer health, dental,vision, life, AD&D insurance as well as an excellent 401(k) savings plan with a 15% company match. Because of our consistent and steady growth there are always excellent opportunities for advancement.