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FedEx Custom Critical

 
HQ: Uniontown, OH   |  
Overview
FedEx Custom Critical provides the fastest, door-to-door service available, with same-day delivery and next-day delivery of urgent freight, valuable items and hazardous goods. FedEx Custom Critical provides 24/7 service, utilizing its service fleet for ground-expedited service and providing an array of air options.
Career Opportunities
FedEx Freight Launches Long-haul LTL Service, Expands Canadian Footprint
FedEx National LTL and FedEx Freight Canada Broaden Freight Portfolio

MEMPHIS, Tenn.--(BUSINESS WIRE)--FedEx Corp. (NYSE: FDX) today announced the official launch of its new long-haul less-than-truckload (LTL) service, FedEx National LTL. Additionally, the company formally launched direct LTL service in Canada through the newly-formed FedEx Freight Canada. The addition of these services, combined with the industry-leading regional service provided by FedEx Freight, offers a more comprehensive solution for LTL customers and expands the FedEx portfolio.

FedEx National LTL and FedEx Freight Canada were created through the acquisition of the business assets of the former Watkins Motor Lines and Watkins Canada Express, which was finalized on Sept. 3, 2006. The new services respond to customer demand for greater flexibility in the LTL sector.

“In five months, we have made tremendous progress in our strategy of providing a reliable and cost-effective service for long-haul shippers,” said Douglas G. Duncan, president and CEO of FedEx Freight. “The cultural fit between the former Watkins Motor Lines and FedEx, with a shared focus on employee engagement and customer service, has made it possible for us to achieve a great deal in a short period of time. We have hired close to 9,000 employees, re-branded equipment and integrated Web sites to allow customers to quickly and seamlessly navigate between our regional and long-haul services.”

FedEx National LTL has also re-engineered its operations to focus on the long-haul market with a strictly scheduled network, similar to FedEx Freight’s operations in the regional market. These changes enhance FedEx National LTL’s already strong on-time performance, a key requirement of shippers in all sectors.

“Whether something is moving next-day or cross-country, dependability is critical to supply chain management. We believe that FedEx National LTL will offer a level of consistency and on-time performance that has been missing in the long-haul market,” said Fred Boehler, vice president of supply chain, Borders Group, Inc.

Borders Group is a leading global retailer with more than 1,300 stores worldwide, including Borders and Waldenbooks stores located throughout the U.S. The retailer currently uses FedEx Freight to provide next-day and second-day deliveries to its domestic retail locations. Borders Group will use FedEx National LTL to transport products from suppliers on the East Coast to its distribution center on the West Coast, as well as to handle returns.

According to Boehler, the decision to use FedEx National LTL was driven by positive experiences with other FedEx operating companies and the corporation’s proven ability to execute and meet the needs of its customers.

In addition to expanding its domestic portfolio through FedEx National LTL, FedEx Freight is enhancing its Canadian service offerings with FedEx Freight Canada. The company will handle LTL shipments moving into and out of Canada and intra-Canada shipments. This door-to-door service through FedEx companies will provide greater visibility for Canadian LTL shipments and transborder pickup and delivery points in the U.S.