Vista Health is changing today to meet future healthcare needs in Northern Illinois/Southern Wisconsin. Vista Health is a network of two hospitals, Vista Medical Center East and Vista Medical Center West, a stand-alone same day surgery and treatment center, and several locations for imaging and patient therapy. Although our system has grown overtime, our two hospitals have been part of Lake County for almost 100 years. During 2005, Vista Medical Center East, located on the north shore of Lake Michigan in Waukegan, has been a center of advancement. Since the February opening of its second modern cardiac catheterization laboratory, twice as many patients have benefited from cardiac diagnostic and interventional procedures. Similarly, the opening of new endoscopy suites for colonoscopies and other gastrointestinal procedures has greatly increased the number of patients achieving better GI health due to diagnosis and treatment at Vista Medical Center East, Lake County’s only Five-Star designated hospital by HealthGrades“ for GI services.

As surrounding medical centers discontinued inpatient Behavioral Health Services, Vista Health System embraced its position as the sole service provider in Lake County at Vista Medical Center West. With sustained experience, our team of independent psychiatrists and psychologists, nurses and other care professionals have a unique understanding of how to help people of all ages manage personal crises. Vista Medical Center West is also the sole provider in Lake County for inpatient rehabilitation. Accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) signifies that Vista Healths ’s treatment programs meet rigorous internationally recognized standards for inpatient rehabilitation. Vista Health Medical Center West’s role in Lake County as a center specializing in inpatient Behavioral Health, inpatient Rehabilitation and Vista Health Corporate services was established in July of 2005 when all acute services were relocated to Vista Medical Center East.

At Vista Health System, we’re committed to exceeding expectations by following the 12 Standards of Behavior listed below. These standards are part of every employee's performance evaluation.

1. Attitude
   Demonstrate positive attitude and behavior
   
2. Call Lights
   It is every staff member’s responsibility to acknowledge call lights as soon as possible.
   
3. Communication
   Greet. Listen. Do not interrupt.
   
4. Sense of ownership
   Be accountable.
   
5. Appearance
   Make sure attire and facility are professional and neat.
   
6. Customer Waiting
   Provide comfortable and friendly atmosphere. Keep customers informed of procedures and wait time.
   
7. Prompt Response
   Treat customers as a priority.
   
8. Hello Principle
   Acknowledge anyone within 10 feet of you and say “hello” to anyone within 5 feet.
   
9. Elevator Etiquette
   Give patients and families first priority. Do not discuss patient care or hospital business in elevators.
   
10. Commitment to Co-workers
    Treat every co-worker as a customer.
    
11. Privacy
    Provide privacy for patients and respect their right to confidentiality.
    
12. Safety
    Ensure an accident free environment.

Because our employees are so valuable to us, we provide the following benefits:

• Adoption Reimbursement
  
• Cafeteria
  
• Dental Insurance
  
• Direct Deposit
  
• Discounts on Vista Health Services
  
• Discount Tickets and Memberships
  
• Employee Assistance Program (EAP)
  
• Flexible Spending Account (FSA)
  
• Funeral Leave
  
• Group Legal Services
  
• Health Insurance
  
• Jury Duty
  
• Leaves of Absence
  
• Life Insurance and Accidental Death and Dismemberment (AD&D)
  
• Long Term Disability
  
• Optional Life Insurance and Accidental Death and Dismemberment
  
• Paid Time Off (vacation, holidays, sick and personal time)
  
• Pension Plan
  
• Retirement Savings Plan
  
• Savings Bonds
  
• Short Term Disability
  
• Tuition Reimbursement
  
• Vision Service Plan
  
• Wellness Program
  
• Wisconsin Residents Withholding Taxes