Sales and Operations Manager
Sales and Operations Manager
Make your move. Achieve more.
XPO Logistics (NYSE: XPO) is one of the fastest-growing companies in the transportation logistics business, and a Top 25 Freight Brokerage Firm. We're creating jobs at record speed - and we're bringing a lot of qualified people on board. In the past year alone, we added more than 20 locations to grow our three businesses: freight brokerage, expedited transportation and freight forwarding.
At XPO, we don't own trucks, ships or planes, but we're in the middle of the action: connecting shippers who have loads to move with the best carriers for those loads. It's fast-paced, competitive work. We want people on our team who are confident and driven to win -- people who are excited to help build our growth. We've created inspiring workspaces that are charged with adrenalin, where a big effort can pay off in a big way. And you'll do it with our support: we'll give you training and technology and a strong team to work with.
This is your chance to achieve more with a company that's driving toward becoming a multi-billion dollar business in the next few years. It's your move.
XPO Logistics is looking for a Sales and Operations Manager for their Charlotte, NC location. This role is a high visibility position that works directly with the Branch President to help drive sales, manage and develop sales personnel along with engaging customers both internally and externally. The successful candidate will lead and influence others while assisting in the management of individuals engaged in the sales and business development process. This is your chance to make your mark with a company that's driving toward becoming a multi-billion dollar business within the next few years. Get in the game to win – and you'll go places with XPO.
Mentor and help lead a team of 30 salespeople:
Provide industry expertise, guidance and support:
- Interview and train new employee in Customer Sales roles
- Manage day to day operations with KPI metrics
- Conduct employee reviews and set SMART goals
- Act as a liaison between the sales branch and carrier procurement center
Drive both revenue and margin growth across multiple verticals and modes
- Develop and maintain best business practices
Use data to drive operational and productivity improvements:
- Pricing (assist in submitting timely customer bid packages and RFP’s)
- Developing sales pipelines
- Selling XPO’s diverse book of services
- Developing sales strategy
Ability to learn XPO’s TMS software
Clearly understand goals, policies, and procedures of XPO Logistics
Maintain confidentiality of company information
- Review Sales activity KPIs including revenue, margin, load count, call logs and CRM adherence
- Review customer metrics in real time
- Work cross-functionally to review pricing, market penetration and service KPIs
- Assist in developing quarterly/annual budgets and operating plans
Proven management and leadership experience
Conflict resolution experience
Ability to prioritize & work effectively within time limits
Analytical thinking (interpret data to drive decisions)
Demonstrated ability to influence and lead cross-functional teams
Minimum 5-7 years transportation related experience (preferably at a non-asset based logistics company)
Bachelors degree required
Careers at XPO
Make your move to XPO, where your hard work, commitment and dedication will become our greatest asset. We're not just a logistics company. We're a company invested heavily in our technology, innovation, and even more so in YOU, the people who share in our success.
You will find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. At XPO, those that surround you will match your confidence, ambition and motivation. You will be equipped with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach the goals you set for yourself, your colleagues, your career and your customers. Your competitive nature will not go unrecognized.
We believe in unlimited earning potential. We believe in you.
Let's go. Make your move.
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- Company: XPO Logistics, Inc.
- Contact: Not Available
- Location: 13777 Ballantyne Corporate Place, Suite 400
Charlotte, NC 28277
- Base Pay: N/A
- Employee Type: Full-Time
- Industry: Transportation
- Manages Others: Not Specified
- Job Type: Management
- Req'd Education: 4 Year Degree
- Req'd Experience: At least 5 year(s)