General Manager - Ashley Furniture HomeStore
Job Description
Broad River Furniture is currently seeking a GENERAL MANAGER for our showroom in Mooresville, NC!
Primary Purpose
The General Manager is responsible for overall sales performance of a HomeStore
Summary of Responsibilities
- Champions our Mission, Values, and Customer Beliefs
- Creates, communicates, and executes on the Selling System
- Monitors and reports individual sales associate performance relative to sales goals and measures all sales activities and initiatives
- Ensures excellent customer service experience
- Mentors and coaches store associates
- Executes staffing plan
- Manages and communicates key Management Reports
- Addresses problems or issues in store under-performance
- Monitors sales associate performance based on established goals
- Oversees consistent implementation of process and policy standards across store
- Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
- Participates in call to review:
- Store Results (relative to Goals) m-t-d for Sales per Traffic Up and other measurements
- Staffing Levels
- Marketing Feedback
- Sales Successes and Opportunities
Work Schedule (Tentative)
Saturday : On
Sunday : Off
Monday : On
Tuesday : On
Wednesday : Off
Thursday: On
Friday : On
Amount of Travel: Negotiable
Compensation
The compensation range for a General Manager is commensurate with both experience and education
Job Requirements
Qualifications
- A passion for retail!
- High energy with a sense of urgency
- Ability to improve store performance and meet Company's growth needs
- At least five (5) years experience in a big box retail management with a track record in retail or commissioned sales
- History of successfully managing a team of 10 or more Associates is required
- Must have professional appearance, excellent interpersonal and verbal communications skills
- Able to work varied shifts, hours and days
Related Keywords: General manager, retail, sales, sales manager, customer service, furniture, management