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Woodforest offers a unique and diverse experience in the banking world, staffed by people who truly care about customers! We have full-service banks located in some of the most popular retail stores, ensuring convenience and service is available around the clock. Our secret to success? Simple, it's our employees. Woodforest is dedicated to creating the best banking experience possible for our customers. Combined with the very best in customer service, we care about the communities we serve, whether in the midst of the big city, or servicing the suburbs across the nation. Join our team of talented, dedicated employees who offer truly unsurpassed quality customer service, supported by the very best technology.
Recent Rankings Illustrates Woodforest’s Financial Strength
- #2 in the U.S. for Return on Equity (American Banker, July, 2008)
- #15 in the U.S. for Return on Assets (American Banker, July, 2008)
- #1 Most Powerful Brand in the U.S. Among Banks less than $30 Billion (Bankography, July, 2008)
Learn More about Woodforest Bank
| Washington - Instore Retail Banker |
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Retail Banker
Excellent communication skills, both written and verbal
Outstanding customer service achieving both customer satisfaction and retention
Knowledge and enthusiasm about Woodforest bank products and services when talking to both customers and potential customers
Participate in the team effort to accomplish branch goals
Develop professional relationships with Woodforest business partners
Knowledge of policies, procedures and products pertaining to teller and new account transactions
Market bank products and services while talking to both customers and potential customers
Participate in community activities to foster and develop customer relations
Analyze customer's needs and recognize service opportunities
Practice dual control while processing transactions and participating in branch responsibilities
Process teller transactions and open new accounts courteously, timely and accurately
Balance a cash drawer daily while staying within set policy guidelines
Determine the appropriate action required on transactions to protect the Bank from financial loss
Demonstrate flexibility in scheduling to ensure coverage
All other duties as assigned
Education
High school diploma or equivalent
Experience
1 year customer service and or sales experience required
May substitute 1 year service in a nonprofit, community organization or volunteer role for work experience
May substitute 2 or more years college for 1 year work experience
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