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Medicare Customer Service Specialist

Company Overview 

Medix Staffing Solutions, Inc. is a national staffing company that recruits skilled personnel for virtually all segments of the Healthcare, Insurance, Scientific and Information Technology industries. We have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients across the country. Our belief that “relationships come first” ensures both our clients and contract employees are completely satisfied throughout their partnership with Medix.

Job Description 

 

 

  • Seeking qualified Customer Service Reps to work in a pharmacy-based call center environment assisting with Open Enrollment for Medicare Part D
  • CSR's will be working primarily over the phone dealing with open enrollment and pharmacy insurance benefits
  • Customer Service Representatives will be responsible for providing customer support to members in a pharmaceutical phone-based environment
  • CSR's will provide customer service to potential customers and answer general inquires in regards to Medicare Part D Open Enrollment for a Fortune 19 pharmaceutical company
  • If you are interested in continuing your Customer Service career in the healthcare field, apply now!

 

 


Job Requirements 

 

  • Preference will be given to individuals who have worked with Open Enrollment for Medicare Part D
  • Bilingual ability is a plus
  • Customer Service experience with a healthcare or Medicare Part D background preferred
  • CSR's must have a strong knowledge of medical terminology
  • Experience working with Medicare Part D preferred
  • Candidates who have worked with Medicare Part A, B, and D preferred
  • Knowledge of Medicare and/or Medicaid
  • One year pharmacy experience a PLUS, with preference given to PBM experience
  • Flexible schedule is a MUST

 

 

 


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