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Woodforest offers a unique and diverse experience in the banking world, staffed by people who truly care about customers! We have full-service banks located in some of the most popular retail stores, ensuring convenience and service is available around the clock. Our secret to success? Simple, it's our employees. Woodforest is dedicated to creating the best banking experience possible for our customers. Combined with the very best in customer service, we care about the communities we serve, whether in the midst of the big city, or servicing the suburbs across the nation. Join our team of talented, dedicated employees who offer truly unsurpassed quality customer service, supported by the very best technology.
Recent Rankings Illustrates Woodforest’s Financial Strength
- #2 in the U.S. for Return on Equity (American Banker, July, 2008)
- #15 in the U.S. for Return on Assets (American Banker, July, 2008)
- #1 Most Powerful Brand in the U.S. Among Banks less than $30 Billion (Bankography, July, 2008)
Learn More about Woodforest Bank
| Springfield - Instore Assistant Branch Manager |
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Assistant Branch Manager
Demonstrate excellent communication skills, both written and verbal
Demonstrate outstanding customer service and achieve both customer satisfaction and retention
Demonstrate knowledge and enthusiasm about Woodforest bank products and services while talking to both customers and potential customers
Participate in all aspects of branch performance and growth, including profit and loss management
Manage and participate in the daily operations of the branch; working opposite schedules of the Branch Manager to ensure adequate management coverage
Participate in and make recommendations regarding the hiring and development of an effective team
Make recommendations regarding employment, advancement, promotion and termination of branch employees
Participate in the coaching of employees in all aspects of sales, service and operations
Responsible for contributing to branch goals by implementing plans and programs formulated by management
Develop and cultivate strategic relationships with business partners
Proficient in all policies, procedures and bank regulations pertaining to branch operations
Analyze customer's needs and assist in the selection of appropriate products and services
Make lending decisions for customers whose accounts are overdrawn
Participate in community activities in order to foster and develop customer relationships
Demonstrate flexibility in scheduling to ensure coverage
All other duties as assigned
Education
High school diploma or equivalent
Experience
2 years banking or 2 years supervisory experience in a customer service environment
May substitute a Bachelors degree for 1 year of banking or supervisory experience
May substitute 1 year experience on the Woodforest New Branch Opening Team for all other experience
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